Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull time17 - 27.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Conflict resolution","Coaching"]

Lead the store team on the sales floor to achieve targets and deliver exceptional customer experiences. Embody Coach values, drive brand awareness, and support execution of company initiatives and daily store operations. Analyze sales data, recommend improvements, and coach the team on clienteling to build long-term customer relationships. Recruit, interview, train, evaluate performance, manage feedback, and support HR and conflict resolution when leadership is absent.

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Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead the store team on the sales floor to achieve targets and deliver exceptional customer experiences. Embody Coach values, drive brand awareness, and support execution of company initiatives and daily store operations. Analyze sales data, recommend improvements, and coach the team on clienteling to build long-term customer relationships. Recruit, interview, train, evaluate performance, manage feedback, and support HR and conflict resolution when leadership is absent.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and exceptional customer experiences.
  • •Serve as a brand ambassador for Coach values and increase brand awareness.
  • •Implement company initiatives and support full operation of the business.
  • •Monitor and analyze sales data to identify trends, improve store performance, and develop individualized team growth.
  • •Support recruiting, interviewing, performance evaluation, training, feedback, and team accountability for goals and compliance.

Pay and Benefits

Salary: 17 - 27.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Strong leadership presence on the sales floor to achieve sales targets and customer experience goals.
  • •Ability to lift at least 25 lbs. regularly (up to 50 lbs occasionally) and maneuver the sales floor and stockroom.
  • •Maintain integrity and support a collaborative, inclusive culture within the store and team.
  • •Recruit, interview, train, and provide feedback to improve performance and accountability.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCollaborationConflict resolutionCoaching

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor