Spa Supervisor (w/m/d)

Kempinski
Munich
Workplace: OnsiteContractFunction: Software EngineeringExperience: 2+ yearsEducation: certificationSkills: ["Customer service","Communication","Leadership","Teamwork","Problem-solving"]

Spa Supervisor overseeing daily operations, guest relations, and quality control in a luxury hotel spa. Leads the team, conducts trainings, and ensures high standards while driving guest satisfaction and efficient workflows.

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Kempinski
Kempinski
2 months ago

Spa Supervisor (w/m/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Spa Supervisor overseeing daily operations, guest relations, and quality control in a luxury hotel spa. Leads the team, conducts trainings, and ensures high standards while driving guest satisfaction and efficient workflows.
Location: Munich
Workplace: Onsite
Employment Type: Contract · Permanent
Job Function: Software Engineering

Key Responsibilities

  • •Zuverlässige Stellvertretung des Spa Managers in dessen Abwesenheit; Unterstützung im operativen Tagesgeschäft und der Teamkoordination.
  • •Organisation der Spa-Rezeption inklusive Terminvereinbarung, Koordination und allgemeiner Korrespondenz.
  • •Eigenständige Abrechnung von Anwendungen und Produktverkäufen sowie Kassenabschlüsse.
  • •Aufbau langfristiger Gästebeziehungen und proaktives Qualitätsmanagement zur Gästezufriedenheit.
  • •Planung und Durchführung interner Trainings sowie Mitarbeit an Projekten zur Optimierung interner Abläufe.

Pay and Benefits

Perks:Monthly Transit

Key Requirements

  • •Abgeschlossene Berufsausbildung im Bereich Kosmetik (Zweijährige Berufserfahrung).
  • •Sehr gute Deutsch- und Englischkenntnisse.
  • •Professionelle Durchführung aller kosmetischen Anwendungen sowie Wellnessmassagen.
  • •Freude am Umgang mit Menschen, teamorientierte Arbeitsweise und Kundenzufriedenheit im Fokus.
  • •Erfahrungen mit kosmetischer Apparatur (z.B. Hydra Facial).
Experience:2+ yearsSpaHospitalityLuxury hotel
Education:Certification / Diploma
Skills:Customer serviceCommunicationLeadershipTeamworkProblem-solving
Languages:GermanEnglish
Tech Stack:HydraFacial

Company Brief

Kempinski
Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Munich, Germany
Founded: 1862
Glassdoor
Glassdoor: 4.0
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