Business Operations Associate (Jakarta Based)

BTSE
Jakarta
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3-5 yearsEducation: bachelorsSkills: ["Communication","Presentation","Problem-solving"]

Drive smooth day-to-day operations and cross-functional execution by connecting Product, Technology, Customer Service, and Marketing. Build and maintain operational frameworks, oversee SOPs, and support product launches and tracking. Manage vendor onboarding and performance, handle incidents using admin portals and dashboards, and develop operational performance reporting to keep stakeholders and leadership informed with clear, data-driven updates.

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FursaFursa
BTSE
BTSE
1 month ago

Business Operations Associate (Jakarta Based)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Drive smooth day-to-day operations and cross-functional execution by connecting Product, Technology, Customer Service, and Marketing. Build and maintain operational frameworks, oversee SOPs, and support product launches and tracking. Manage vendor onboarding and performance, handle incidents using admin portals and dashboards, and develop operational performance reporting to keep stakeholders and leadership informed with clear, data-driven updates.
Location: Jakarta
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Collaborate across Product, Technology, Customer Service, and Marketing to support operational efficiency.
  • •Coordinate deliverables across business units to ensure timely execution and transparent communication.
  • •Maintain and monitor SOPs to safeguard service quality and operational continuity.
  • •Support product deployment by partnering with internal teams to launch and track new products/features.
  • •Monitor admin portals and system dashboards, manage incidents to resolution, and suggest system enhancements.

Key Requirements

  • •Bachelor’s degree in Business, Engineering, Finance, Tech/IT, or a related field.
  • •3–5 years of experience as a PMO, Business Analyst, or in Product Management/Product Planning.
  • •Experience in a crypto-exchange, fintech, or banking environment.
  • •Strong project management skills to coordinate stakeholders, build frameworks, and follow through on outcomes.
  • •Comfortable with system monitoring, dashboard creation, and using admin portals to identify operational anomalies.
Experience:3-5 yearsCrypto-exchangeFintechBanking
Education:Bachelor's
Skills:CommunicationPresentationProblem-solving

Company Brief

BTSE
BTSE operates a cryptocurrency exchange and digital asset trading platform offering spot, futures, margin trading, and institutional custody solutions, focused on liquidity, security, and a broad range of crypto and fiat trading pairs for retail and institutional clients.
Industry: Trading Platforms
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Founded: 2018
WebsiteLinkedIn