Customer Support Technician III - (T3) Night Shift

Applied Materials
Austin
Workplace: OnsiteFull timeUSD 23 - 31.4 hourlyFunction: Customer Support (Service Desk)Experience: 4-7 yearsEducation: associatesSkills: ["Troubleshooting","Problem-solving","Communication","Interpersonal skills","Informal leadership"]

Provide onsite customer support in a clean-room environment for Applied Materials systems, ensuring assemblies are ready for preventive maintenance. Manage part inventory, coordinate orders/returns and documentation, and execute support activities across Applied Materials equipment. Partner with managers, leads, engineers, and customer technicians to complete mechanical testing and daily schedules with limited supervision. Work 12-hour night shifts with a physically demanding clean-room workload.

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Applied Materials
Applied Materials
5 days ago

Customer Support Technician III - (T3) Night Shift

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 days agoStatus: Live

Job Summary

Provide onsite customer support in a clean-room environment for Applied Materials systems, ensuring assemblies are ready for preventive maintenance. Manage part inventory, coordinate orders/returns and documentation, and execute support activities across Applied Materials equipment. Partner with managers, leads, engineers, and customer technicians to complete mechanical testing and daily schedules with limited supervision. Work 12-hour night shifts with a physically demanding clean-room workload.
Location: Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Check and manage part inventory to ensure availability for preventive maintenance (PMs).
  • •Coordinate part orders and returns, ensuring proper documentation and tracking.
  • •Be at the customer site and in the clean room daily to ensure assemblies are ready for PMs.
  • •Work with managers, leads, and engineers to ensure activities are covered and completed; coordinate with customer technicians to complete mechanical testing before PMs.
  • •Plan and execute daily support activities within the assigned area to complete preventive maintenance tasks.

Pay and Benefits

Salary: USD 23 - 31.4 hourly
Equity and Bonus:Equity

Key Requirements

  • •Associate's Degree
  • •4-7 years of work experience
  • •Ability to work in a clean room environment and use required PPE (e.g., coveralls, hoods, safety glasses, gloves, respirators, face shields).
  • •Ability to work in a physically demanding role involving extensive walking, standing, bending, squatting, twisting, kneeling, reaching, climbing, and lifting up to 35 lbs.
  • •Basic understanding of hand tools and proficiency with analytical processes/procedures to carry out assigned tasks.
Experience:4-7 years
Education:Associate's
Skills:TroubleshootingProblem-solvingCommunicationInterpersonal skillsInformal leadership

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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