Technical Account Manager

RTB House
Beijing, Shanghai
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Time management","Attention to detail","Problem-solving","Ownership"]

Own the day-to-day technical relationship for a portfolio of RTB House clients, ensuring campaigns are set up correctly, monitored daily, and optimized for performance. Troubleshoot tracking/tagging and integration issues between RTB House and client platforms, respond to incidents via Jira, and support launch readiness. Partner with account managers, sales, and HQ technical teams while sharing knowledge and improving TAM best practices.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
RTB House
RTB House
1 day ago

Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own the day-to-day technical relationship for a portfolio of RTB House clients, ensuring campaigns are set up correctly, monitored daily, and optimized for performance. Troubleshoot tracking/tagging and integration issues between RTB House and client platforms, respond to incidents via Jira, and support launch readiness. Partner with account managers, sales, and HQ technical teams while sharing knowledge and improving TAM best practices.
Location: Beijing, Shanghai
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Monitor campaign pacing, delivery, and key performance metrics daily, and propose timely optimizations for underperformance.
  • •Plan, execute, and verify campaign setups according to client objectives; troubleshoot tracking code, tagging, and feed issues.
  • •Investigate and resolve technical problems (e.g., discrepancies, frequency analysis, publisher/host performance, tag drop-offs) and manage integrations with client e-commerce platforms.
  • •Provide rapid, solution-focused responses to performance-impacting incidents and handle tickets promptly via Jira in line with SLAs.
  • •Collaborate with account managers, sales, and HQ technical support; participate in meetings and contribute to process improvements and TAM best practices.

Key Requirements

  • •Fluency in Mandarin and English, with excellent communication skills.
  • •Strong analytical skills and the ability to provide accurate, relevant insights to improve performance.
  • •Experience with debugging and technical troubleshooting (e.g., browser developer consoles).
  • •Practical skills with HTML, JavaScript, REGEX, URL structures, and/or relevant web development; plus Excel or Google Sheets for reporting.
  • •Understanding of digital advertising metrics (e.g., ROI, CPC, CPM, SSP, DSP) and performance vs. branding campaign distinctions.
Experience:AdTechDigital advertising
Skills:CommunicationTime managementAttention to detailProblem-solvingOwnership
Languages:MandarinEnglish
Tech Stack:HTMLJavaScriptREGEXURL structuresFirebugBrowser developer consolesMicrosoft ExcelGoogle SheetsGoogle Tag ManagerGoogle AnalyticsShopifyAppsFlyerBranchAdjustGTMData analysisCookiesTracking concepts

Company Brief

RTB House
Provides programmatic advertising and ad tech solutions using deep learning for personalized ad delivery, real-time bidding, and performance optimization across display, video, and mobile channels globally.
Industry: Advertising Media Groups
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Warsaw, Poland
Founded: 2012
WebsiteLinkedIn