General Dynamics

1 week ago

SPOK System Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Ensure high-availability operation of NIH paging and on-call scheduling systems, including Spok WebXchange/Mobile and related integrations. Administer and troubleshoot Windows Server, IIS, and SQL Server environments in a 24x7 production setting with rotating on-call support. Diagnose issues across servers, applications, databases, networking, and telephony hardware, while maintaining monitoring, backups, patching, and detailed runbooks to support secure, continuous clinical communications.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Administer, enhance, and troubleshoot the NIH paging and on-call scheduling ecosystem in a 24x7 production environment with rotating on-call duties.
•Install, configure, maintain, and troubleshoot Spok systems and related communication platforms.
•Manage database configurations, stored procedures, server integrations, and API-based application connections.
•Diagnose complex issues across servers, applications, databases, networking, and paging hardware (pagers, mobile devices, PBX systems).
•Perform monitoring, log review, performance checks, and verification of scheduled jobs (backups, scripts, batch processes), and maintain detailed runbooks and playbooks.

Travel: Low travel

Pay and Benefits

Salary: USD 83,927 - 113,549 annually

Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

•Bachelor’s degree in IT, Computer Science, or related field OR seven years of relevant experience.
•Minimum 3 years of system engineering or system administration experience.
•Hands-on experience with Spok or similar communication/paging systems.
•Strong troubleshooting across Windows Server/IIS, SQL databases, application/API integrations, networking (firewalls/load balancers), and PBX/telephony components.
•Ability to obtain and maintain an NIH Public Trust clearance.

Experience:3+ yearsHealthcareGovernmentTelecommunications

Education:Bachelor's

Skills:CommunicationCustomer-supportCollaborationTroubleshootingDocumentation

Certifications:ITILCompTIA Network+MCSE

Tech Stack:Windows ServerIISSQLSQL ServerSpok WebXchangeSpok MobileZetronAvaya PBXAPINetworkingFirewallsLoad balancersPBXTelephonyDisaster recovery (DR)Server monitoringLog review

Eligibility

Security Clearance:NACI (T1)NIH Public Trust

Company Brief

General Dynamics

Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Tysons / Fairfax, United States

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

General Dynamics

1 week ago

SPOK System Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Administer, enhance, and troubleshoot the NIH paging and on-call scheduling ecosystem in a 24x7 production environment with rotating on-call duties.
•Install, configure, maintain, and troubleshoot Spok systems and related communication platforms.
•Manage database configurations, stored procedures, server integrations, and API-based application connections.
•Diagnose complex issues across servers, applications, databases, networking, and paging hardware (pagers, mobile devices, PBX systems).
•Perform monitoring, log review, performance checks, and verification of scheduled jobs (backups, scripts, batch processes), and maintain detailed runbooks and playbooks.

Travel: Low travel

Pay and Benefits

Salary: USD 83,927 - 113,549 annually

Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

•Bachelor’s degree in IT, Computer Science, or related field OR seven years of relevant experience.
•Minimum 3 years of system engineering or system administration experience.
•Hands-on experience with Spok or similar communication/paging systems.
•Strong troubleshooting across Windows Server/IIS, SQL databases, application/API integrations, networking (firewalls/load balancers), and PBX/telephony components.
•Ability to obtain and maintain an NIH Public Trust clearance.

Experience:3+ yearsHealthcareGovernmentTelecommunications

Education:Bachelor's

Skills:CommunicationCustomer-supportCollaborationTroubleshootingDocumentation

Certifications:ITILCompTIA Network+MCSE

Tech Stack:Windows ServerIISSQLSQL ServerSpok WebXchangeSpok MobileZetronAvaya PBXAPINetworkingFirewallsLoad balancersPBXTelephonyDisaster recovery (DR)Server monitoringLog review

Eligibility

Security Clearance:NACI (T1)NIH Public Trust

Company Brief

General Dynamics

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Tysons / Fairfax, United States

Website LinkedIn