Sales Support Associate II-1

Tapestry
Massachusetts
Workplace: OnsitePart timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Dealing with ambiguity","Learning on the fly"]

Deliver an elevated, personalized shopping experience as the front-line ambassador of the Coach brand. Meet personal and store sales goals through clienteling, cross-selling, upselling, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and transaction handling.

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FursaFursa
Tapestry
Tapestry
3 months ago

Sales Support Associate II-1

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador of the Coach brand. Meet personal and store sales goals through clienteling, cross-selling, upselling, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and transaction handling.
Location: Massachusetts
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to Coach Guide to Style and Service standards.
  • •Build client relationships through personalized styling, product expertise, fashion advice, and follow-ups to close sales.
  • •Drive sales via cross-selling, upselling, and tailored recommendations while executing personal sales plans and KPIs.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases.
  • •Perform daily operational tasks including cash wrap, inventory processing, replenishment, visual merchandising, and following retail policies and asset protection procedures.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Strong English proficiency and ability to communicate effectively with customers.
  • •Ability to work in a fast-paced environment.
  • •Luxury retail background and social media savvy, including clienteling and data acquisition skills (preferred).
Experience:1+ yearsLuxury retail
Skills:Customer focusDrive for resultsInterpersonal savvyDealing with ambiguityLearning on the fly
Languages:English
Tech Stack:POSIPadLaptopMobile POSClienteling toolsSocial sellingShort-form videoLive-stream shopping

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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