Fashion Consultant - Max Mara - Riyadh

Chalhoub Group
Riyadh
Workplace: OnsiteFull timeFunction: SalesSkills: ["Guest experience","Relationship building","Customer focus","Data-informed decision making"]

As a Fashion Consultant, you’ll achieve individual and team sales targets while delivering exceptional guest experience. You’ll support in-store CRM/CX initiatives, collect and analyze customer behavior and sales performance inputs for business reviews, and build client relationships through an omnichannel approach. You’ll provide pre-buying product feedback, drive loyalty program adoption, ensure brand VM and SOP compliance, and support click-and-collect, CX initiatives, and in-store marketing activations.

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Chalhoub Group
Chalhoub Group
2 days ago

Fashion Consultant - Max Mara - Riyadh

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

As a Fashion Consultant, you’ll achieve individual and team sales targets while delivering exceptional guest experience. You’ll support in-store CRM/CX initiatives, collect and analyze customer behavior and sales performance inputs for business reviews, and build client relationships through an omnichannel approach. You’ll provide pre-buying product feedback, drive loyalty program adoption, ensure brand VM and SOP compliance, and support click-and-collect, CX initiatives, and in-store marketing activations.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Achieve individual and collective sales targets while delivering exceptional guest experience.
  • •Support the implementation of CRM, CX, and key customer and people initiatives in-store.
  • •Collect data on customer behavior, top sellers, and slow movers to support business reviews.
  • •Drive client relationships through an omnichannel approach and provide pre-buying product feedback.
  • •Ensure adherence to VM guidelines and SOPs, including click-and-collect within SLAs and promotion of loyalty program (MUSE).

Pay and Benefits

Perks:Health InsuranceChild EducationRemote WorkEmployee Discounts

Key Requirements

  • •2 years of experience in a luxury fashion brand.
  • •Intermediate/fluent English language.
  • •Experience delivering guest experience while achieving sales targets.
  • •Ability to support CRM/CX and customer initiatives in-store.
  • •Knowledge of brand standards and in-store operating procedures (SOPs).
Experience:Luxury fashion
Skills:Guest experienceRelationship buildingCustomer focusData-informed decision making
Languages:English
Tech Stack:CRMCXOmnichannelClick and collectLoyalty program

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
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