Collections Analyst

Cisco
Mexico City
Workplace: HybridFull timeFunction: Finance & AccountingExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Logical decision-making","Problem-solving","Time management"]

Support Cisco’s Invoice-to-Cash (I2C) Global Invoice to Cash team by managing an assigned A/R portfolio. Maintain delinquency targets across aging buckets, ensure timely and accurate billing in customer portals (Ariba, Adquira), and monitor automated forecast performance with month-end variance commentary. Handle daily order reviews, customer engagement with A/P teams, dispute resolution, compliance, and deliver management and ad-hoc reports. Recommend process improvements and support weekend order release when needed.

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FursaFursa
Cisco
Cisco
5 hours ago

Collections Analyst

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Last checked: 5 hours agoStatus: Live

Job Summary

Support Cisco’s Invoice-to-Cash (I2C) Global Invoice to Cash team by managing an assigned A/R portfolio. Maintain delinquency targets across aging buckets, ensure timely and accurate billing in customer portals (Ariba, Adquira), and monitor automated forecast performance with month-end variance commentary. Handle daily order reviews, customer engagement with A/P teams, dispute resolution, compliance, and deliver management and ad-hoc reports. Recommend process improvements and support weekend order release when needed.
Location: Mexico City
Workplace: Hybrid
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Mid level

Key Responsibilities

  • •Maintain delinquency across A/R aging buckets aligned with benchmarks and Collections Manager guidance.
  • •Ensure timely and accurate billing within customer portals (e.g., Ariba, Adquira).
  • •Monitor automated forecasts and provide month-end commentary on material variances.
  • •Perform daily order reviews and releases with high accuracy.
  • •Partner cross-functionally to resolve customer disputes and deliver management/ad-hoc reporting; recommend continuous improvement and support weekend duties during month/quarter end.

Key Requirements

  • •University degree in Finance, Accounting, and/or Mathematics or equivalent experience.
  • •3+ years of experience in the Invoice-to-Cash space (collections, cash applications, accounts receivable).
  • •Experience with Oracle R12 and High Radius (preferred).
  • •Strong written and verbal communication skills in both English and Spanish.
  • •Ability to follow defined processes while proactively suggesting improvements.
Experience:3+ yearsInvoice-to-cashCollectionsCash applicationsAccounts receivable
Education:Bachelor's in Finance, Accounting, and/or Mathematics
Skills:CommunicationInterpersonal skillsLogical decision-makingProblem-solvingTime management
Languages:EnglishSpanish
Tech Stack:Oracle R12High RadiusAribaAdquira

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
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Glassdoor: 4.0
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