Business Operations Manager

CarMax
Des Moines
Workplace: OnsiteFull timeUSD 72,700 - 127,200 annuallyFunction: Business OperationsSkills: ["Communication","Independent decision-making","Data interpretation","Attention to detail"]

Lead and manage a team of 10–30 associates as part of the store’s Senior Management team, shaping strategy and driving operational excellence across the buying and selling process. Recruit, develop, and coach associates while supporting engagement initiatives. Analyze data and manage P&L to identify process improvements and cost reductions, ensure regulatory compliance, and oversee Environmental, Health and Safety (EH&S) requirements for the location.

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CarMax
CarMax
2 months ago

Business Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Lead and manage a team of 10–30 associates as part of the store’s Senior Management team, shaping strategy and driving operational excellence across the buying and selling process. Recruit, develop, and coach associates while supporting engagement initiatives. Analyze data and manage P&L to identify process improvements and cost reductions, ensure regulatory compliance, and oversee Environmental, Health and Safety (EH&S) requirements for the location.
Location: Des Moines
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead and manage a team of 10–30 associates to deliver an exceptional customer experience.
  • •Recruit, hire, and develop associates, including feedback, performance management, development plans, and annual reviews.
  • •Create an engaging work environment through round tables, one-on-ones, and engagement meetings.
  • •Champion company and store initiatives to drive consistent execution and continuous improvement.
  • •Analyze data and manage P&L to identify process improvements and cost reduction while ensuring compliance with regulations and overseeing EH&S requirements.
Travel: Low travel

Pay and Benefits

Salary: USD 72,700 - 127,200 annually
Equity and Bonus:Equity
Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

  • •Ability to multi-task in a fast-paced, high-energy environment while maintaining accuracy.
  • •Strong communication skills to speak, listen, and write effectively across departments.
  • •Proven ability to make independent, sound business decisions.
  • •Skilled in data interpretation and record accuracy.
  • •Flexibility for rotating schedules, nights, weekends, holidays, and occasional travel.
Experience:RetailManagement
Skills:CommunicationIndependent decision-makingData interpretationAttention to detail
Tech Stack:WordExcel

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn