CSR/Teller - Wixom - Part Time

Fifth Third Bancorp
United States
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Confidentiality","Problem resolution","Sound judgment","Communication"]

Provide excellent customer service as a part-time CSR/Teller, listening to customer needs, answering questions, following up, and guiding customers to the right financial partners. Handle customer issues professionally while maintaining confidentiality and adhering to policies and procedures. Perform daily office responsibilities including cash handling, balancing records, maintaining policy knowledge, and escalating complex matters to leadership as needed.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

CSR/Teller - Wixom - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide excellent customer service as a part-time CSR/Teller, listening to customer needs, answering questions, following up, and guiding customers to the right financial partners. Handle customer issues professionally while maintaining confidentiality and adhering to policies and procedures. Perform daily office responsibilities including cash handling, balancing records, maintaining policy knowledge, and escalating complex matters to leadership as needed.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide excellent customer service in all interactions, listening to needs and asking questions.
  • •Follow up on customer inquiries, find solutions to address issues, and maintain clear communication.
  • •Perform daily office responsibilities and maintain efficient operations with the platform team.
  • •Handle customer problems professionally, directing more complex issues to the Lead Customer Service Representative or other leadership as needed.
  • •Manage cash-handling/balancing records in line with policy, find and correct outages, and keep policy and procedure knowledge up to date.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience/work involves extensive cash handling.
  • •Ability to interact comfortably and confidently with the public and adhere to dress code guidelines.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Flexibility in scheduling and ability to take initiative with sound judgment in problem resolution.
Education:High School
Skills:Customer serviceConfidentialityProblem resolutionSound judgmentCommunication

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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