Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Leadership","Customer service","Communication","Problem-solving","Organizational skills"]

Oversee front-of-house operations to deliver an exceptional guest dining experience. Supervise and train waitstaff, manage seating and reservations, coordinate with kitchen and bar teams for accurate service, and handle guest inquiries and complaints with tact. Create work schedules for coverage during peak times, maintain cleanliness and presentation of dining areas, support upselling promotions, and manage cash handling and end-of-shift reconciliations.

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Power International Holding
Power International Holding
4 hours ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Oversee front-of-house operations to deliver an exceptional guest dining experience. Supervise and train waitstaff, manage seating and reservations, coordinate with kitchen and bar teams for accurate service, and handle guest inquiries and complaints with tact. Create work schedules for coverage during peak times, maintain cleanliness and presentation of dining areas, support upselling promotions, and manage cash handling and end-of-shift reconciliations.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee waitstaff performance, assign duties, and ensure service standards are upheld.
  • •Provide guest service including greeting, seating coordination, and prompt handling of inquiries and concerns.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Create and manage work schedules and coordinate with kitchen and bar for timely delivery of food and drinks.
  • •Handle cash procedures, manage reservations and reports, and keep dining areas clean and presentable.

Key Requirements

  • •Minimum 5 years working experience, including 3 years relevant working experience.
  • •A plus: 2 years GCC experience.
  • •Diploma in Hotel and Restaurant Management or a related Food and Beverage course.
  • •Strong leadership and supervisory skills to oversee and motivate waitstaff.
  • •Excellent interpersonal and communication skills for guest relations and issue resolution.
Experience:5+ years
Education:Certification / Diploma
Skills:LeadershipCustomer serviceCommunicationProblem-solvingOrganizational skills

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website