Account Management Lead - SMB

Delivery Hero
Warsaw
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Problem-solving","Communication","Analytical mindset","Coaching"]

Lead and build a high-performing SMB team within the Commercial organization, coaching direct reports to hit ambitious commercial targets. Analyze business performance to find growth opportunities, improve ways of working, and drive selected initiatives. Collaborate with local and global stakeholders to share best practices and deliver measurable business impact, partnering closely with the SMB Account Management Team Manager.

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FursaFursa
Delivery Hero
Delivery Hero
1 day ago

Account Management Lead - SMB

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead and build a high-performing SMB team within the Commercial organization, coaching direct reports to hit ambitious commercial targets. Analyze business performance to find growth opportunities, improve ways of working, and drive selected initiatives. Collaborate with local and global stakeholders to share best practices and deliver measurable business impact, partnering closely with the SMB Account Management Team Manager.
Location: Warsaw
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Build and lead a high-performing SMB team.
  • •Recruit, onboard, and develop direct reports.
  • •Coach and support the team to achieve ambitious commercial targets through performance management.
  • •Analyze business performance and identify opportunities to drive growth.
  • •Improve ways of working and collaborate with local and global stakeholders to drive business impact.

Pay and Benefits

Perks:EquityHealth InsuranceGym MembershipTherapy Benefits

Key Requirements

  • •3+ years of experience in Sales, Business Development, Account Management, Customer Success, Consulting, or a fast-paced start-up environment.
  • •2+ years of people management experience or a strong motivation to grow as a leader.
  • •Strong analytical mindset and problem-solving skills.
  • •Commercial acumen with a results-driven attitude.
  • •Good written and spoken communication in Polish and English.
Skills:LeadershipProblem-solvingCommunicationAnalytical mindsetCoaching
Languages:PolishEnglish

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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