Customer Experience Banker - St. Cloud, MN

Huntington Bancshares
Minnesota
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Sales","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, providing excellent service while accurately processing transactions and balancing daily. Identify customers’ financial goals and needs, educate them on consumer deposit products, and use a disciplined sales process to retain and grow both consumer and business relationships through follow-up and referrals. Ensure adherence to operational, security, risk, and regulatory policies while building strong partnerships across the bank.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Customer Experience Banker - St. Cloud, MN

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 2 days ago

Job Summary

Serve as a Financial Concierge for walk-in customers, providing excellent service while accurately processing transactions and balancing daily. Identify customers’ financial goals and needs, educate them on consumer deposit products, and use a disciplined sales process to retain and grow both consumer and business relationships through follow-up and referrals. Ensure adherence to operational, security, risk, and regulatory policies while building strong partnerships across the bank.
Location: Minnesota
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Use a disciplined sales process, new customer follow-up, outbound calling, and referrals to grow customer relationships.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build strong partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Pay and Benefits

Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1+ year of customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial services
Education:High School
Skills:Customer serviceRelationship managementSalesCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn