Customer Experience Banker - Baton Rouge Towne Center

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. Proactively identify customer financial goals, recommend deposit and other banking products, and accurately process transactions while balancing daily. Use a disciplined sales approach—follow-ups, outbound calling, and referrals—to deepen partnerships and refer customers to other bank areas. Adhere to operational, security, risk, and regulatory policies.