Governance & Experience Associate Graduate (TikTok Local Services) - 2027 Start

TikTok
Singapore
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Analytical skills","Communication","Stakeholder management","Proactive","Adaptability"]

Join TikTok Local Services to support governance initiatives across content, merchant, experience, service, and fraud domains. You’ll research online commerce regulations, draft and localize governance policy documents, create guidance for cross-functional teams, and analyze risk metrics to uncover trends and root causes. You’ll also investigate fraudulent and abuse scenarios, partner with Product/RD/Data on detection strategies, and leverage AI to improve risks assessment and dashboarding.

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FursaFursa
TikTok
TikTok
1 hour ago

Governance & Experience Associate Graduate (TikTok Local Services) - 2027 Start

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Join TikTok Local Services to support governance initiatives across content, merchant, experience, service, and fraud domains. You’ll research online commerce regulations, draft and localize governance policy documents, create guidance for cross-functional teams, and analyze risk metrics to uncover trends and root causes. You’ll also investigate fraudulent and abuse scenarios, partner with Product/RD/Data on detection strategies, and leverage AI to improve risks assessment and dashboarding.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Intern level

Key Responsibilities

  • •Research online commerce regulations, product compliance, and industry best practices to inform strategy.
  • •Draft, localise, and manage governance policy documents aligned to market nuances.
  • •Prepare guidance materials and training decks to communicate policy and strategy updates.
  • •Devise processes, monitor metrics, and perform deep-dive analyses to identify risk trends, irregular patterns, and root causes.
  • •Investigate fraudulent cases and platform abuse scenarios; partner with Product/RD/Data to build risk detection and enforcement strategies, leveraging AI and building dashboards.

Key Requirements

  • •Completing or recently completed a Bachelor's degree in Data Analytics, Policy, or a related discipline.
  • •Strong analytical skills to interpret complex data and produce actionable insights.
  • •Excellent communication and stakeholder management skills.
  • •Proactive and adaptable mindset for ambiguous, fast-paced environments.
  • •SQL proficiency and experience with AI/machine learning applications are preferred.
Experience:Tech industryOnline commerce
Education:Bachelor's in Data Analytics, Policy, or a related discipline
Skills:Analytical skillsCommunicationStakeholder managementProactiveAdaptability
Tech Stack:SQLAIMachine learningDashboards

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn