Majid Al Futtaim

2 months ago

Operations Manager - E-Commerce

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead day-to-day execution of the e-commerce operations, including managing fulfillment centers and coordinating with last-mile delivery teams. Drive on-time delivery and order quality by monitoring picking, marshalling, dispatch, dark stores, and stock adequacy. Partner across store operations, commercial, IT, and e-merchandise/Services teams to ensure compliance, P&L alignment, QC audits, and performance management.

Location: Ajman

Workplace: Onsite

Employment Type: Others

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Manage the day-to-day execution of e-commerce operations, including fulfillment centers and coordination with last-mile teams.
•Ensure orders are delivered on time and handed over to last-mile teams on schedule.
•Monitor and maintain proper arrangement of dark stores and ensure stock adequacy.
•Coordinate with operations, commercial, IT, and HO e-merchandise/services teams to execute required actions and measures.
•Monitor attendance, disciplinary actions, performance management, QC delivery quantity audits, and budget compliance; provide input on the annual budget development.

Key Requirements

•Bachelor’s degree in E-Commerce or Business Administration.
•5 to 8 years of professional experience working in logistics and supply chain.
•Experience in e-commerce fulfillment and last-mile operations.
•Retail experience is a plus.
•Ability to coordinate and manage operational processes to ensure customer satisfaction.

Experience:5-8 yearsE-commerceLogisticsSupply chainLast-mile deliveryRetail

Education:Bachelor's in E-Commerce or Business Administration

Skills:LeadershipCoordinationProblem-solvingPerformance managementCustomer focus

Company Brief

Majid Al Futtaim

Emirati-owned diversified lifestyle conglomerate operating shopping malls, retail (including Carrefour franchise), leisure, hotels, and real estate across the Middle East, Africa and Asia, serving hundreds of millions of customers annually.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1992

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Majid Al Futtaim

2 months ago

Operations Manager - E-Commerce

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Ajman

Workplace: Onsite

Employment Type: Others

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Manage the day-to-day execution of e-commerce operations, including fulfillment centers and coordination with last-mile teams.
•Ensure orders are delivered on time and handed over to last-mile teams on schedule.
•Monitor and maintain proper arrangement of dark stores and ensure stock adequacy.
•Coordinate with operations, commercial, IT, and HO e-merchandise/services teams to execute required actions and measures.
•Monitor attendance, disciplinary actions, performance management, QC delivery quantity audits, and budget compliance; provide input on the annual budget development.

Key Requirements

•Bachelor’s degree in E-Commerce or Business Administration.
•5 to 8 years of professional experience working in logistics and supply chain.
•Experience in e-commerce fulfillment and last-mile operations.
•Retail experience is a plus.
•Ability to coordinate and manage operational processes to ensure customer satisfaction.

Experience:5-8 yearsE-commerceLogisticsSupply chainLast-mile deliveryRetail

Education:Bachelor's in E-Commerce or Business Administration

Skills:LeadershipCoordinationProblem-solvingPerformance managementCustomer focus

Company Brief

Majid Al Futtaim

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1992

Glassdoor: 3.5

Website LinkedIn Glassdoor