Operations Manager, AMXL Trans, AMXL

Amazon MENA
Dubai
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Customer obsession","Ownership","Data analysis","Problem-solving","Stakeholder management","Training and directing","Employee performance management","Attention to detail","Communication"]

Lead operational excellence for Amazon’s MENA Specialty Fulfillment Special Handling Network (AMXL) by monitoring multiple sites across operations and compliance. Drive continuous improvement of network standards in partnership with process and site leaders, analyze SOP-based audit findings, and translate multi-source data into actionable process improvements. Manage and develop supervisors and associates, coordinate with internal and external stakeholders, and ensure timely launches and strong operations metrics while using Lean methodologies.

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FursaFursa
Amazon MENA
Amazon MENA
4 months ago

Operations Manager, AMXL Trans, AMXL

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead operational excellence for Amazon’s MENA Specialty Fulfillment Special Handling Network (AMXL) by monitoring multiple sites across operations and compliance. Drive continuous improvement of network standards in partnership with process and site leaders, analyze SOP-based audit findings, and translate multi-source data into actionable process improvements. Manage and develop supervisors and associates, coordinate with internal and external stakeholders, and ensure timely launches and strong operations metrics while using Lean methodologies.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own deployment of continuous improvement of network standards in collaboration with process owners and local process managers.
  • •Monitor assigned sites and suggest, deploy, and audit operational improvements and conformance to norms and restrictions.
  • •Act as a liaison between internal and external stakeholders to meet objectives, limits, conformance, and information privacy.
  • •Train and direct logistics supervisors and associates to ensure action and conformance to norms and practices.
  • •Conduct SOP-based audits, analyze data, identify disruptions and patterns, and propose process improvement initiatives based on trends.

Key Requirements

  • •3+ years of experience with performance metrics, process improvement, or Lean techniques.
  • •3+ years of employee and performance management experience.
  • •Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
  • •Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
  • •Experience managing operations and operational conformance through SOPs and audits.
Skills:Customer obsessionOwnershipData analysisProblem-solvingStakeholder managementTraining and directingEmployee performance managementAttention to detailCommunication

Company Brief

Amazon MENA
Amazon MENA operates Amazon.ae, Amazon's e-commerce marketplace for the United Arab Emirates. It offers a wide range of products, fulfillment, delivery, and customer service for consumers and third-party sellers across the region.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn