OpenAI

3 months ago

Product Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Senior IC role within OpenAI’s Product Ops, owning go-to-market readiness and cross-functional collaboration to standardize product launches. You’ll run alpha/beta/GA programs, manage the launch calendar with Product, Eng, Research, Safety, Security, Legal, and GTM, and build scalable systems and tools to capture and act on user feedback at scale.

Location: San Francisco, New York, Seattle

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Stand up and operate alpha/beta/GA programs with clear entry/exit criteria, recruiting design partners, running internal dogfooding, and transforming qualitative/quantitative insights into prioritized product work.
•Own the launch calendar and readiness cadence for a product group; run cross-functional checkpoints across Product, Eng, Research, Safety, Security, Legal, Support, and GTM.
•Build the systems to capture, triage, and synthesize user feedback into actionable recommendations.
•Lead coordination for high-impact moments (e.g., Dev Day demos, rollout waves, partner showcases), managing timelines, resources, and communications to ensure successful outcomes.
•Build internal tools/automations (code/no-code/AI) that scale operations: Feedback intake, issue taxonomy, release notes, etc.; contribute to building and scaling the Product Operations function at OpenAI.

Pay and Benefits

Salary: USD 180,000 - 240,000 annually

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•Experience in Product Operations at one or more scaling tech companies, working closely with Product/Engineering and cross-functional partners on central systems and betas/launch activities.
•Proven ability to stand up alpha/beta/GA programs with clear entry/exit criteria, recruit design partners, run internal dogfooding, and transform insights into prioritized product work.
•Experience owning a launch calendar/readiness cadence and coordinating across multiple functions (Product, Eng, Research, Safety, Security, Legal, Support, GTM).
•Ability to build systems/tools (code/no-code/AI) to capture, triage, and synthesize user feedback into actionable recommendations.
•Clear, persuasive communication in writing and in meetings; able to influence without formal authority.

Experience:AISaaS

Skills:CommunicationLeadershipStakeholder managementProject managementProblem-solving

Languages:English

Tech Stack:PythonJavaScriptAirtableRetoolZapierSQLGoogle SheetsDatabricksGitGitHubCLI

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor

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OpenAI

3 months ago

Product Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: San Francisco, New York, Seattle

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Stand up and operate alpha/beta/GA programs with clear entry/exit criteria, recruiting design partners, running internal dogfooding, and transforming qualitative/quantitative insights into prioritized product work.
•Own the launch calendar and readiness cadence for a product group; run cross-functional checkpoints across Product, Eng, Research, Safety, Security, Legal, Support, and GTM.
•Build the systems to capture, triage, and synthesize user feedback into actionable recommendations.
•Lead coordination for high-impact moments (e.g., Dev Day demos, rollout waves, partner showcases), managing timelines, resources, and communications to ensure successful outcomes.
•Build internal tools/automations (code/no-code/AI) that scale operations: Feedback intake, issue taxonomy, release notes, etc.; contribute to building and scaling the Product Operations function at OpenAI.

Pay and Benefits

Salary: USD 180,000 - 240,000 annually

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•Experience in Product Operations at one or more scaling tech companies, working closely with Product/Engineering and cross-functional partners on central systems and betas/launch activities.
•Proven ability to stand up alpha/beta/GA programs with clear entry/exit criteria, recruit design partners, run internal dogfooding, and transform insights into prioritized product work.
•Experience owning a launch calendar/readiness cadence and coordinating across multiple functions (Product, Eng, Research, Safety, Security, Legal, Support, GTM).
•Ability to build systems/tools (code/no-code/AI) to capture, triage, and synthesize user feedback into actionable recommendations.
•Clear, persuasive communication in writing and in meetings; able to influence without formal authority.

Experience:AISaaS

Skills:CommunicationLeadershipStakeholder managementProject managementProblem-solving

Languages:English

Tech Stack:PythonJavaScriptAirtableRetoolZapierSQLGoogle SheetsDatabricksGitGitHubCLI

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor