Tapestry

4 weeks ago

Assistant Store Manager I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance and operational excellence at Coach’s Toronto Eaton Centre location. Lead on the sales floor by delivering exceptional, inclusive customer experiences and resolving issues promptly. Recruit, onboard, and develop team talent, supporting an omni-channel clienteling approach and digital engagement. Ensure compliance across scheduling, payroll, HR processes, loss prevention, and visual merchandising standards, and share insights with district and corporate teams.

Location: Toronto

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Support the Store Manager in achieving sales goals through forecasting, planning, category initiatives, and KPI monitoring.
•Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues and act as a brand ambassador in-store and in the community.
•Recruit, onboard, and coach team members to foster collaboration and build a talent pipeline aligned with brand vision.
•Support virtual shopping and clienteling, customer data acquisition, and use social media trends to enhance customer experience.
•Oversee operational excellence including compliance, scheduling, payroll, HR processes, loss prevention, visual merchandising, store safety, and vendor relationships.

Pay and Benefits

Salary: 27.5 - 40

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
•Strong customer focus and ability to thrive in a fast-paced environment.
•Proven ability to inspire and motivate teams to exceed performance standards.
•Excellent communication, problem-solving, and conflict resolution skills.
•Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.

Experience:1+ yearsRetailService industriesLuxuryFashion

Skills:Customer focusCommunicationProblem-solvingConflict resolutionLeadership

Languages:English

Tech Stack:Microsoft OfficeOmni-channelClientelingSocial media

Company Brief

Tapestry

Industry: Luxury Goods

Website

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Tapestry

4 weeks ago

Assistant Store Manager I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Toronto

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Support the Store Manager in achieving sales goals through forecasting, planning, category initiatives, and KPI monitoring.
•Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues and act as a brand ambassador in-store and in the community.
•Recruit, onboard, and coach team members to foster collaboration and build a talent pipeline aligned with brand vision.
•Support virtual shopping and clienteling, customer data acquisition, and use social media trends to enhance customer experience.
•Oversee operational excellence including compliance, scheduling, payroll, HR processes, loss prevention, visual merchandising, store safety, and vendor relationships.

Pay and Benefits

Salary: 27.5 - 40

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
•Strong customer focus and ability to thrive in a fast-paced environment.
•Proven ability to inspire and motivate teams to exceed performance standards.
•Excellent communication, problem-solving, and conflict resolution skills.
•Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.

Experience:1+ yearsRetailService industriesLuxuryFashion

Skills:Customer focusCommunicationProblem-solvingConflict resolutionLeadership

Languages:English

Tech Stack:Microsoft OfficeOmni-channelClientelingSocial media

Company Brief

Tapestry

Industry: Luxury Goods

Website