Driver Operations Associate (Offline Presence)

Lalamove
Dhaka
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsExperience: 1+ yearsEducation: bachelorsSkills: ["Data-driven mindset","Ownership","Follow-through","Multi-tasking","Communication"]

Own offline driver operations focused on acquiring and retaining large fleet “sticker” drivers. Drive daily and monthly sticker acquisition targets by managing inbound and outbound driver leads, licensing new and existing sticker drivers through established processes, and improving first-month retention with compliant verification and fraud checks. Use driver activity and demand data to prioritize installation and engagement, and conduct on-demand road filming to measure on-road brand visibility across key areas.

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FursaFursa
Lalamove
Lalamove
4 days ago

Driver Operations Associate (Offline Presence)

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Last checked: 1 hour agoStatus: Live

Job Summary

Own offline driver operations focused on acquiring and retaining large fleet “sticker” drivers. Drive daily and monthly sticker acquisition targets by managing inbound and outbound driver leads, licensing new and existing sticker drivers through established processes, and improving first-month retention with compliant verification and fraud checks. Use driver activity and demand data to prioritize installation and engagement, and conduct on-demand road filming to measure on-road brand visibility across key areas.
Location: Dhaka
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Entry level

Key Responsibilities

  • •Acquire sticker drivers by managing inbound and outbound leads based on potential and service quality, and meeting acquisition targets.
  • •Retain sticker drivers by improving first-month retention through communication channels and strategies.
  • •Run compliant retention processes using verification and fraud-prevention checks.
  • •Analyze driver activity and demand data to prioritize sticker installation, driver engagement, and activation efforts.
  • •Conduct on-demand road filming to track stickered driver presence and frequency and evaluate brand visibility.

Key Requirements

  • •Achieve daily and monthly sticker acquisition targets for large fleet drivers (e.g., open/covered trucks).
  • •Ensure high first-month retention and continuously improve retention strategies through proper communication and channels.
  • •Ensure accurate and compliant retention processes using verification and fraud-prevention checks.
  • •Analyze driver activity and demand data to identify high-potential drivers and high-demand areas for sticker installation and activation.
  • •Comfortable working in the field, working directly with drivers, and handling difficult conversations.
Experience:1+ yearsDriver/community managementField operationsLogistics
Education:Bachelor's
Skills:Data-driven mindsetOwnershipFollow-throughMulti-taskingCommunication
Tech Stack:Microsoft ExcelGoogle SheetsCRM toolsCanva

Company Brief

Lalamove
On-demand logistics platform providing same-day delivery, courier, and freight services for individuals and businesses across urban centers, connecting drivers with customers via a mobile and web app.
Industry: Last Mile Delivery
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Hong Kong, Hong Kong
Founded: 2013
WebsiteLinkedIn