Fraud Specialist I

Truist Financial
North Carolina
Workplace: OnsiteFull timeFunction: Legal, Risk & ComplianceExperience: 2-3 yearsEducation: high_schoolSkills: ["Investigative skills","Analytical skills","Critical thinking","Time management","Communication"]

Investigate and analyze fraud cases and alerts across multiple intake channels, researching account and transactional activity to assess risk and make decisions in line with fraud service delivery policies. Resolve cases within required timelines using internal and external tools and applications, while communicating effectively with internal and external partners. Stay current through fraud-related training, webinars, and self-study on applicable laws and regulations.

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Truist Financial
Truist Financial
2 months ago

Fraud Specialist I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Investigate and analyze fraud cases and alerts across multiple intake channels, researching account and transactional activity to assess risk and make decisions in line with fraud service delivery policies. Resolve cases within required timelines using internal and external tools and applications, while communicating effectively with internal and external partners. Stay current through fraud-related training, webinars, and self-study on applicable laws and regulations.
Location: North Carolina
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Mid level

Key Responsibilities

  • •Analyze and make decisions on multiple fraud cases or alert types related to Fraud Solution Service Delivery.
  • •Use banking systems to investigate and research transactional information to meet Fraud Solution Service Delivery requirements.
  • •Conduct client research to support risk assessment and alert resolution.
  • •Use critical thinking to make well-supported decisions relative to each alert type.
  • •Resolve cases or alerts efficiently within timelines and communicate with internal and external partners or clients.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or equivalent with related training.
  • •2–3 years of banking, financial industry, or related experience, preferably in a branch, audit, compliance, legal, risk, or lending capacity.
  • •Ability to learn and follow complex processes, procedures, policies, and regulations governing the department.
  • •Strong investigative, analytical, and critical thinking skills.
  • •Strong work prioritization and time management, plus interpersonal, communication, and client service skills.
Experience:2-3 yearsBankingFinancial services
Education:High School
Skills:Investigative skillsAnalytical skillsCritical thinkingTime managementCommunication
Languages:English
Tech Stack:Microsoft Office

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn