Cadence Design Systems

1 month ago

Customer Service Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Provide frontline technical support for VTD products, deliver both basic and advanced software training during pre-sales and post-sales activities, and create technical content. Engage with the VTD user community while ensuring KPI-driven response quality and timely knowledge sharing to help customers effectively leverage simulation tools.

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Provide 1st line technical support to end customers for all VTD products, meeting KPIs for response time and quality
•Provide basic and advanced software training and demonstrations as part of pre-sales and post-sales activities
•Create technical content such as knowledge articles and presentations
•Engage with the VTD online community of users

Key Requirements

•Bachelor's or Master's degree in Mechanical Engineering, Automotive Electronics or other relevant disciplines
•2-3 years of industrial experience in automotive, ADAS or automotive electronics engineering
•1-3 years’ experience in AV/ADAS Simulation design and Scenario Authoring
•Experience with tools such as Vires VTD, IPG Carmaker, Scaner, Carla, or Applied Intuition is an added advantage
•Experience on Linux and strong written/oral communication and presentation skills

Experience:2-3 yearsAutomotiveADASSimulationVTDAV

Education:Bachelor's

Skills:CommunicationPresentationTime-managementTeamworkInterpersonal skills

Tech Stack:VTDIPG CarMakerCarlaApplied IntuitionLinuxBashPythonLuaC++

Company Brief

Cadence Design Systems

Provides electronic design automation (EDA) software, IP, and services for semiconductor and systems companies to design, verify, and implement integrated circuits, systems-on-chip, and electronic systems across industries including communications, automotive, and consumer electronics.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 1988

Glassdoor: 3.9

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Cadence Design Systems

1 month ago

Customer Service Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Provide 1st line technical support to end customers for all VTD products, meeting KPIs for response time and quality
•Provide basic and advanced software training and demonstrations as part of pre-sales and post-sales activities
•Create technical content such as knowledge articles and presentations
•Engage with the VTD online community of users

Key Requirements

•Bachelor's or Master's degree in Mechanical Engineering, Automotive Electronics or other relevant disciplines
•2-3 years of industrial experience in automotive, ADAS or automotive electronics engineering
•1-3 years’ experience in AV/ADAS Simulation design and Scenario Authoring
•Experience with tools such as Vires VTD, IPG Carmaker, Scaner, Carla, or Applied Intuition is an added advantage
•Experience on Linux and strong written/oral communication and presentation skills

Experience:2-3 yearsAutomotiveADASSimulationVTDAV

Education:Bachelor's

Skills:CommunicationPresentationTime-managementTeamworkInterpersonal skills

Tech Stack:VTDIPG CarMakerCarlaApplied IntuitionLinuxBashPythonLuaC++

Company Brief

Cadence Design Systems

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 1988

Glassdoor: 3.9

Website LinkedIn Glassdoor