Deliveroo

2 days ago

Senior B2B CRM Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Own the technical build and strategic design of partner lifecycle programmes, driving end-to-end execution across email and WhatsApp. In the first 90 days, build and QA Salesforce Marketing Cloud campaigns using audience SQL. Then lead lifecycle programme design—using performance data to shape segmentation, messaging, and cadence—while partnering with Commercial, Content, and Data stakeholders to scope and prioritize requests.

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Own end-to-end execution of partner lifecycle and ad-hoc email/WhatsApp campaigns, from audience build through send and QA.
•Design and continuously improve lifecycle programmes using performance data to iterate on messaging, cadence, and segmentation.
•Build and maintain SQL-based audience queries, AMPscript personalisation, and HTML email templates within Salesforce Marketing Cloud.
•Track and report campaign and lifecycle performance metrics, translating results into recommendations.
•Partner with stakeholders across Commercial, Content, and Data teams to scope and prioritize campaign requests.

Key Requirements

•Experience building and executing enterprise email campaigns in a marketing automation platform (Salesforce Marketing Cloud preferred).
•Proficiency writing SQL queries to build and troubleshoot audience segments.
•Experience with HTML and a templating/scripting language for email personalisation (AMPscript, Liquid).
•Experience designing lifecycle/CRM marketing programmes and measuring performance against defined metrics.
•Strong written communication skills and ability to manage multiple concurrent campaign requests.

Skills:Written communicationStakeholder collaborationPrioritisationAttention to detailManaging multiple priorities

Tech Stack:Salesforce Marketing CloudSalesforceSQLAMPscriptLiquidHTMLEmailWhatsApp

Company Brief

Deliveroo

Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Unicorn (USD 1B+)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2013

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Deliveroo

2 days ago

Senior B2B CRM Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Own end-to-end execution of partner lifecycle and ad-hoc email/WhatsApp campaigns, from audience build through send and QA.
•Design and continuously improve lifecycle programmes using performance data to iterate on messaging, cadence, and segmentation.
•Build and maintain SQL-based audience queries, AMPscript personalisation, and HTML email templates within Salesforce Marketing Cloud.
•Track and report campaign and lifecycle performance metrics, translating results into recommendations.
•Partner with stakeholders across Commercial, Content, and Data teams to scope and prioritize campaign requests.

Key Requirements

•Experience building and executing enterprise email campaigns in a marketing automation platform (Salesforce Marketing Cloud preferred).
•Proficiency writing SQL queries to build and troubleshoot audience segments.
•Experience with HTML and a templating/scripting language for email personalisation (AMPscript, Liquid).
•Experience designing lifecycle/CRM marketing programmes and measuring performance against defined metrics.
•Strong written communication skills and ability to manage multiple concurrent campaign requests.

Skills:Written communicationStakeholder collaborationPrioritisationAttention to detailManaging multiple priorities

Tech Stack:Salesforce Marketing CloudSalesforceSQLAMPscriptLiquidHTMLEmailWhatsApp

Company Brief

Deliveroo

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Unicorn (USD 1B+)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2013

Glassdoor: 3.4

Website LinkedIn Glassdoor