Training Officer

Serco
Melbourne
Workplace: OnsiteFull timeFunction: Education & TrainingEducation: certificationSkills: ["Communication","Presentation","Coaching","Organizational skills","Adaptability"]

Support Serco’s Facilities Management teams by delivering practical, engaging training and competency assessments that help employees perform safely and effectively. Create and maintain training plans, learning resources, and compliance records, and facilitate monthly refresher sessions. Partner with operational leaders and provide coaching for individual skill development, while using training needs analysis to drive continuous improvement across contracts in Melbourne.

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FursaFursa
Serco
Serco
1 week ago

Training Officer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support Serco’s Facilities Management teams by delivering practical, engaging training and competency assessments that help employees perform safely and effectively. Create and maintain training plans, learning resources, and compliance records, and facilitate monthly refresher sessions. Partner with operational leaders and provide coaching for individual skill development, while using training needs analysis to drive continuous improvement across contracts in Melbourne.
Location: Melbourne
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training

Key Responsibilities

  • •Deliver on-the-job training and competency assessments for new and existing team members
  • •Develop training plans, assessment materials, and supporting learning resources
  • •Conduct training needs analysis and maintain training compliance records
  • •Facilitate monthly team training sessions and refresher programs
  • •Create engaging training materials (e.g., videos and instructional guides) and support individual coaching

Key Requirements

  • •Experience delivering workplace training, coaching, or competency-based assessments in cleaning or facilities management
  • •Strong communication and presentation skills for engaging diverse audiences
  • •Experience creating and delivering training materials and learning resources
  • •Excellent organisational skills and attention to detail
  • •Certificate IV in Training and Assessment (or equivalent); Certificate III in Cleaning Services (preferred)
Experience:CleaningFacilities management
Education:Certification / Diploma
Skills:CommunicationPresentationCoachingOrganizational skillsAdaptability
Certifications:Certificate IV in Training and AssessmentCertificate III in Cleaning Services

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn