Counter Manager - Macys' Glendale Galleria (Glendale, CA, US)

Pandora Group
United States
Workplace: OnsiteFull timeUSD 23.5 - 29.4 hourlyFunction: SalesExperience: 3+ yearsSkills: ["Communication","Sales coaching","Team leadership","Analytical thinking","Recruiting"]

Lead the Pandora Jewelry counter within Macy’s Shop-in-Shop by driving comp sales and transaction targets and creating exceptional fan experiences. Coach and manage Sales Leads and Sales Associates, providing sales coaching and brand standards training. Own day-to-day operations including weekly scheduling, inventory management, loss prevention, visual merchandising, and compliance with Pandora and Macy’s policies. Support hiring and onboarding as needed while leveraging your business acumen and recruiting strengths.

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Pandora Group
Pandora Group
1 day ago

Counter Manager - Macys' Glendale Galleria (Glendale, CA, US)

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead the Pandora Jewelry counter within Macy’s Shop-in-Shop by driving comp sales and transaction targets and creating exceptional fan experiences. Coach and manage Sales Leads and Sales Associates, providing sales coaching and brand standards training. Own day-to-day operations including weekly scheduling, inventory management, loss prevention, visual merchandising, and compliance with Pandora and Macy’s policies. Support hiring and onboarding as needed while leveraging your business acumen and recruiting strengths.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Drive and exceed counter sales goals, focusing on comp sales and transaction targets while delivering fan-first experiences.
  • •Coach and manage Sales Leads and Sales Associates, providing sales coaching, product knowledge, and Pandora brand standards training.
  • •Plan weekly schedules aligned with peak sales hours and payroll efficiency.
  • •Oversee inventory and loss prevention activities including replenishment, cycle counts, and backstock accuracy.
  • •Ensure counter compliance with Pandora and Macy’s operational, security, POS, and loss prevention policies; support hiring and onboarding as needed.

Pay and Benefits

Salary: USD 23.5 - 29.4 hourly
Perks:Health InsuranceDentalVision401kLong-term DisabilityPaid LeaveLearning BudgetProduct Discounts

Key Requirements

  • •3+ years of experience as a Sales Lead, Assistant Manager, or equivalent supervisory role in fast-paced retail, ideally fashion, luxury, or jewelry.
  • •Track record of driving and exceeding counter sales goals focused on comp sales and transaction targets.
  • •Experience training, coaching, and developing part-time sales teams with strong performance feedback.
  • •Ability to manage weekly scheduling and operations, including inventory management, replenishment, cycle counts, backstock accuracy, and loss prevention.
  • •Proficiency with Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems.
Experience:3+ yearsRetailFashionLuxuryJewelry
Skills:CommunicationSales coachingTeam leadershipAnalytical thinkingRecruiting
Tech Stack:Microsoft Office 365KWIPOS systemsApplicant tracking systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website