Hearing Wellness Advisor - Glasgow Area (Glasgow - Newton Mearns BUK, United Kingdom)

Sonova
Glasgow
Workplace: OnsiteFull timeGBP 26,500+ annuallyFunction: OtherEducation: high_schoolSkills: ["Customer service","Communication","Organizational skills","Attention to detail","Customer focus"]

Support customers throughout their hearing journey in a modern clinic environment, serving as the first point of contact and helping them with hearing screenings, pre-clinic checks, maintenance, aftercare, and troubleshooting. Cover stores across the Glasgow area and partner with Audiologists to assist with clinic flow and customer preparation. Build skills through structured training and progress toward QHAD and a Hearing Aid Audiologist role.

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FursaFursa
Sonova
Sonova
1 day ago

Hearing Wellness Advisor - Glasgow Area (Glasgow - Newton Mearns BUK, United Kingdom)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support customers throughout their hearing journey in a modern clinic environment, serving as the first point of contact and helping them with hearing screenings, pre-clinic checks, maintenance, aftercare, and troubleshooting. Cover stores across the Glasgow area and partner with Audiologists to assist with clinic flow and customer preparation. Build skills through structured training and progress toward QHAD and a Hearing Aid Audiologist role.
Location: Glasgow
Workplace: Onsite
Employment Type: Full time
Seniority: Entry level

Key Responsibilities

  • •Cover stores across the Glasgow area that require support.
  • •Provide a warm, professional welcome and act as the first point of contact for customers.
  • •Carry out hearing screenings and pre-clinic checks, and support hearing aid maintenance, aftercare, and troubleshooting.
  • •Assist Audiologists with clinic flow and customer preparation.
  • •Manage administration, appointments, and customer records accurately while delivering a high-quality, customer-centric service.

Pay and Benefits

Salary: GBP 26,500 annually
Perks:Annual BonusPensionLife AssuranceAnnual Leave

Key Requirements

  • •GCSEs (or equivalent) grade C/5 or above in Maths, English, and Science.
  • •Strong performance with a customer-focused mindset.
  • •Ability to balance academic study with clinical practice.
  • •Confidence working with customers in a consultative environment.
  • •Strong communication and organisational skills with attention to detail for administration and records.
Education:High School
Skills:Customer serviceCommunicationOrganizational skillsAttention to detailCustomer focus

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website