Patient Care Coordinator-McMurray, PA

Sonova
United States
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Professional communication","Relationship building","HIPAA compliance"]

Coordinate patient care in an onsite hearing clinic by supporting clinical staff and patients with scheduling, appointment confirmations, intake and file management, and benefit/authorization checks. Make outbound calls to drive follow-up testing and evaluations, handle first-level questions, check patients in/out, and process payments and orders. Maintain patient records, prepare deposits, support repairs under supervision, manage inventory and supplies, and assist with monthly community outreach events.

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FursaFursa
Sonova
Sonova
1 day ago

Patient Care Coordinator-McMurray, PA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Coordinate patient care in an onsite hearing clinic by supporting clinical staff and patients with scheduling, appointment confirmations, intake and file management, and benefit/authorization checks. Make outbound calls to drive follow-up testing and evaluations, handle first-level questions, check patients in/out, and process payments and orders. Maintain patient records, prepare deposits, support repairs under supervision, manage inventory and supplies, and assist with monthly community outreach events.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Greet patients and provide first-level support, including answering questions, checking patients in/out, and processing payments.
  • •Schedule/confirm appointments, place outbound calls for follow-up scheduling, and collect/maintain patient intake forms and records.
  • •Verify insurance benefits and complete benefit checks and authorizations for each patient.
  • •Process patient orders and manage repair workflows under supervision of a licensed Hearing Care Professional.
  • •Maintain clinic operations by preparing bank deposits, managing inventory/supplies, cleaning equipment, and supporting monthly community outreach events.

Pay and Benefits

Salary: USD 20 - 22 hourly
Perks:401kHealth InsuranceDentalVisionFree HearingPaid LeaveAnnual BonusHoliday Time

Key Requirements

  • •High school diploma (or equivalent) is required; an associate’s degree is preferred.
  • •2+ years in a health care environment is preferred.
  • •Previous customer service experience is required.
  • •Prior knowledge or experience with hearing aids is a plus.
  • •Strong communication skills and ability to follow HIPAA regulations; experience with Microsoft Office and Outlook is required.
Experience:Healthcare
Education:High School
Skills:Professional communicationRelationship buildingHIPAA compliance
Tech Stack:Microsoft OfficeOutlook

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website