Manager - eCommerce Operations - Project Management

Hermes
United States
Workplace: OnsiteFull timeUSD 100,000 - 120,000 annuallyFunction: Communications, PR & CommunityExperience: 3-5 yearsEducation: bachelorsSkills: ["Leadership","Communication","Stakeholder management","Problem-solving","Time management"]

Lead local eCommerce projects (order management, SAP and omnichannel initiatives) for Hermes’ Hermes.com team. Drive SAP S/4HANA integrations, OMS/WMS data flows, system migrations, and upgrades; partner with IT and Digital teams; manage cross-functional project plans, testing, data migration, andGo-Live activities to optimize omnichannel operations.

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Hermes
Hermes
4 months ago

Manager - eCommerce Operations - Project Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead local eCommerce projects (order management, SAP and omnichannel initiatives) for Hermes’ Hermes.com team. Drive SAP S/4HANA integrations, OMS/WMS data flows, system migrations, and upgrades; partner with IT and Digital teams; manage cross-functional project plans, testing, data migration, andGo-Live activities to optimize omnichannel operations.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Lead local implementation of centrally developed eCommerce projects related to the order management system, digital platforms, omnichannel, and SAP; partner on optimizations, system migrations and upgrades, and compliance regulations.
  • •Ensure accurate flows between the OMS and WMS for improved processing capabilities, 360 client data through SAP, and product pricing; proactively identify and mitigate potential risks and system roadblocks.
  • •Collaborate effectively with central Digital and IT teams throughout project lifecycles, understanding the global OMS solution and any adaptations required for local needs.
  • •Partner closely with key collaborators across all levels of the organization to develop comprehensive project plans and lead task forces to ensure on-time, within scope, and within budget deliverables.
  • •Lead Testing, Data migration, cutover, and Go-Live activities for the e-commerce channel; provide comprehensive training materials and report on outages and KPIs.
Travel: Low travel

Pay and Benefits

Salary: USD 100,000 - 120,000 annually
Perks:Health Insurance401kDentalPaid LeaveAnnual Bonus

Key Requirements

  • •BA or equivalent preferred
  • •Minimum of 3-5 years in a similar role and environment, preferred
  • •Project Management certification, preferred
  • •Experience in ERP implementation projects; SAP S/4 Hana preferred
  • •Strong ability to lead complex projects simultaneously
Experience:3-5 yearsEcommerceRetailMultichannel
Education:Bachelor's
Skills:LeadershipCommunicationStakeholder managementProblem-solvingTime management
Certifications:Project Management
Languages:English
Tech Stack:SAP S/4HANAOMSWMSERPAdyenCheckout.comAvalaraCegid

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn