Relationship Manager - Abu Dhabi (UAE Nationals)

Emirates NBD
Abu Dhabi
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1-3 yearsEducation: bachelorsSkills: ["Relationship management","Sales","Customer service","Compliance","Operational risk awareness"]

Manage relationships for Priority Banking clients in Abu Dhabi, focusing on retaining an emerging affluent portfolio through proactive virtual engagement. Drive financial targets by selling and cross-selling banking products, supporting portfolio and asset growth, and closing Forex and wealth referrals. Ensure compliance with KYC and operational risk policies, maintain daily client contact, and support strong CSAT outcomes. Complete required training and certifications while meeting performance and conduct expectations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Emirates NBD
Emirates NBD
1 day ago

Relationship Manager - Abu Dhabi (UAE Nationals)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Manage relationships for Priority Banking clients in Abu Dhabi, focusing on retaining an emerging affluent portfolio through proactive virtual engagement. Drive financial targets by selling and cross-selling banking products, supporting portfolio and asset growth, and closing Forex and wealth referrals. Ensure compliance with KYC and operational risk policies, maintain daily client contact, and support strong CSAT outcomes. Complete required training and certifications while meeting performance and conduct expectations.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Cultivate and sustain virtual client relationships to retain clients and address service quality and operational concerns.
  • •Achieve financial targets by selling and cross-selling banking products to grow portfolios and assets.
  • •Drive wealth referrals and successfully close referrals and Forex transactions.
  • •Adhere to operational risk policies, sales processes, regulations, and KYC procedures.
  • •Maintain daily customer contact and service quality to support CSAT results; complete mandatory training and certifications promptly.

Key Requirements

  • •University degree in Business or Finance.
  • •1 to 3 years of experience in a sales role within the financial services/banking industry.
  • •Experience across banking areas such as Retail and Wealth Management.
  • •Ability to follow operational risk policies, sales processes, and regulatory requirements including KYC.
  • •Completion of mandatory training and certifications on time while meeting deadlines and dress code expectations.
Experience:1-3 yearsFinancial servicesBankingRetailWealth management
Education:Bachelor's
Skills:Relationship managementSalesCustomer serviceComplianceOperational risk awareness

Eligibility

Nationality:UAE National

Company Brief

Emirates NBD
Emirates NBD is a leading UAE-based banking group providing retail, corporate, Islamic, investment and private banking, plus asset management and digital banking services across multiple countries in the MENAT region.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1963
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor