Service Advisor - MB of Nashville

Sonic Automotive
United States
Workplace: OnsiteFull timeUSD 72,000 - 120,000 annuallyFunction: SalesExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Customer service","Attention to detail","Safety compliance"]

Schedule service appointments and greet customers while gathering vehicle details before arrival. Provide accurate written labor and parts estimates, establish promised times, and coordinate repair progress throughout the day. Advise customers on maintenance per manufacturer specifications and ensure customer satisfaction standards are met. Follow all safety policies and relevant federal, state, and local regulations, while completing sales of additional needed service with proper authorization.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sonic Automotive
Sonic Automotive
2 days ago

Service Advisor - MB of Nashville

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Schedule service appointments and greet customers while gathering vehicle details before arrival. Provide accurate written labor and parts estimates, establish promised times, and coordinate repair progress throughout the day. Advise customers on maintenance per manufacturer specifications and ensure customer satisfaction standards are met. Follow all safety policies and relevant federal, state, and local regulations, while completing sales of additional needed service with proper authorization.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Schedule service appointments and obtain customer and vehicle data prior to arrival when possible.
  • •Greet customers in a timely, friendly manner and provide complete, accurate written cost estimates for labor and parts, establishing promised time.
  • •Check repair progress throughout the day, contact customers about changes to estimates or promise time, and obtain authorization before additional repairs.
  • •Test-drive the vehicle or refer to the test technician as necessary.
  • •Advise customers on vehicle care and value of maintaining vehicles per manufacturer specifications, while maintaining customer satisfaction standards.

Pay and Benefits

Salary: USD 72,000 - 120,000 annually

Key Requirements

  • •High school diploma or the equivalent.
  • •Two years of experience in a dealership position.
  • •General knowledge of vehicle mechanical operations.
  • •Ability to read and comprehend instructions and information.
  • •Professional appearance and excellent oral and written communication skills.
Experience:2+ yearsAutomotive
Education:High School
Skills:CommunicationCustomer serviceAttention to detailSafety compliance
Licenses:Valid driver license
Certifications:ASE
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn