Airwallex

2 months ago

Staff Product Manager, Onboarding

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Own and optimize the onboarding experience for new Airwallex users, balancing a frictionless setup with robust KYC controls. Drive data-driven improvements, run A/B tests on UX/UI, and partner with cross-functional teams to ensure a smooth first-time user journey at global scale from discovery through adoption.

Location: Sydney

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Own the strategy for customer onboarding, mapping the ideal journey from discovery, to sign-up to product adoption
•Utilize data and analytics to identify pain points, measure success, and drive continuous improvement of the onboarding flow
•Design and implement A/B tests to improve the UX/UI and optimise the onboarding journey
•Strike the right balance between a frictionless onboarding process and robust KYC controls to mitigate risk to Airwallex and our customers

Key Requirements

•5 to 10 years of overall professional experience
•Experience in product management, go-to-market propositions, product design, product planning and development
•Experience taking products from ideation to delivery, ideally at global scale
•Exceptional communication skills with the ability to convey product strategy to both technical and non-technical audiences
•Bachelor’s degree or higher with exemplary academic achievements

Experience:5-10 years

Education:Bachelor's

Skills:CommunicationAnalytical thinkingCollaboration

Company Brief

Airwallex

Airwallex is a global payments and financial platform that provides business accounts, cross-border payments, treasury, corporate cards, and embedded finance APIs to help companies manage global financial operations and scale internationally.

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Singapore, Singapore

Founded: 2015

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Airwallex

2 months ago

Staff Product Manager, Onboarding

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Sydney

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Own the strategy for customer onboarding, mapping the ideal journey from discovery, to sign-up to product adoption
•Utilize data and analytics to identify pain points, measure success, and drive continuous improvement of the onboarding flow
•Design and implement A/B tests to improve the UX/UI and optimise the onboarding journey
•Strike the right balance between a frictionless onboarding process and robust KYC controls to mitigate risk to Airwallex and our customers

Key Requirements

•5 to 10 years of overall professional experience
•Experience in product management, go-to-market propositions, product design, product planning and development
•Experience taking products from ideation to delivery, ideally at global scale
•Exceptional communication skills with the ability to convey product strategy to both technical and non-technical audiences
•Bachelor’s degree or higher with exemplary academic achievements

Experience:5-10 years

Education:Bachelor's

Skills:CommunicationAnalytical thinkingCollaboration

Company Brief

Airwallex

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Singapore, Singapore

Founded: 2015

Glassdoor: 3.7

Website LinkedIn Glassdoor