Account Manager

S&P Global
Tokyo
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Presentation","Problem-solving","Teamwork","Customer management"]

Account Manager role in Tokyo handling a portfolio of major non-financial clients, collaborating with sales, segment specialists, and product teams to grow the business, focusing on client renewals, upselling, and strategic growth in Japan.

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FursaFursa
S&P Global
S&P Global
3 months ago

Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 29 days agoStatus: Live

Job Summary

Account Manager role in Tokyo handling a portfolio of major non-financial clients, collaborating with sales, segment specialists, and product teams to grow the business, focusing on client renewals, upselling, and strategic growth in Japan.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage and expand client subscriptions through upselling and increased usage
  • •Present new features and train clients
  • •Build strong relationships with clients at all levels
  • •Assess client needs and feedback for strategic growth
  • •Analyze usage trends to identify risks and opportunities

Pay and Benefits

Perks:Health InsuranceFlexible DowntimeContinuous LearningRetirementFamily PerksRetail Discounts

Key Requirements

  • •Bachelor’s degree, 3+ years client-facing or analytical experience.
  • •Industry experience preferred.
  • •Fluent in Japanese and English.
  • •Strong communication, presentation, and problem-solving skills.
  • •Entrepreneurial, proactive, and team-oriented.
Experience:3+ yearsMarket intelligenceJapan
Education:Bachelor's
Skills:CommunicationPresentationProblem-solvingTeamworkCustomer management
Certifications:CFACMAMBA
Languages:JapaneseEnglish

Company Brief

S&P Global
Provides financial information, analytics, benchmarks, and credit ratings to markets and institutions worldwide, offering data, research, indices, and risk assessment tools across the financial services and commodities sectors.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 1917
WebsiteLinkedIn