TikTok Shop - Category Operations Manager

TikTok
Los Angeles
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3+ yearsEducation: bachelorsSkills: ["Team collaboration","Self-motivation","Execution","Data analysis","Communication","Business acumen"]

Help scale TikTok Shop’s Content & Creator commerce by owning merchant operations across categories in the US. You’ll guide merchants from onboarding through product supply planning, daily listing and inventory management, and performance target delivery. Partner with teams to monitor market trends, run data-driven analyses, and shape category strategies spanning pricing, growth paths, marketing/content approaches, quality, and gross margin improvements. Drive execution of category plans for assigned business lines.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Category Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Help scale TikTok Shop’s Content & Creator commerce by owning merchant operations across categories in the US. You’ll guide merchants from onboarding through product supply planning, daily listing and inventory management, and performance target delivery. Partner with teams to monitor market trends, run data-driven analyses, and shape category strategies spanning pricing, growth paths, marketing/content approaches, quality, and gross margin improvements. Drive execution of category plans for assigned business lines.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own merchant operations across categories, guiding onboarding merchants through rapid launch and growth.
  • •Manage daily product operations including product selection, listing, information optimization, and inventory control to improve traffic, conversion, and sales volume.
  • •Monitor industry trends and market dynamics; conduct market research and data analysis to identify opportunities and support decisions on product, pricing, and marketing.
  • •Analyze product, merchant operations, and sales data to evaluate effectiveness, identify issues, and propose improvements to optimize strategies and efficiency.
  • •Collaborate with cross-functional teams and partners to ensure timely product supply, build category infrastructure/solutions, and resolve operational issues.

Key Requirements

  • •Bachelor's degree and at least 3 years of relevant experience in category investment promotion or operations.
  • •Strong learning ability, execution, self-motivation, and team collaboration.
  • •Familiar with the industrial cluster, product pricing, and brands in relevant categories, with some merchant resources.
  • •Strong data analysis capabilities, including analyzing industry trends and using data to summarize findings and conclusions.
  • •Preferred: excellent business acumen and communication skills with resource development capability to mobilize merchant resources.
Experience:3+ years
Education:Bachelor's
Skills:Team collaborationSelf-motivationExecutionData analysisCommunicationBusiness acumen

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn