eSales Agent - MB of Calabasas

Engage customers who contact the dealership to buy new or pre-owned vehicles, handling inbound phone calls, internet inquiries, and chats with prompt, accurate, and courteous responses. Use lead management tools and CRM to manage initial guest engagement, follow outreach cadence, and maintain KPI awareness. Learn dealership products, inventory, finance, and incentives, provide pricing and payment quotes, and generate sales appointments that drive dealership visits and closed sales.