ETCH Customer Engineer

Applied Materials
South Korea
Workplace: OnsiteFull timeFunction: OtherExperience: 1-2 yearsEducation: associatesSkills: ["Written communication","Verbal communication","Problem-solving"]

Serve as the direct liaison with customers by installing, maintaining, and upgrading equipment. Use digital analytics and basic diagnostic techniques to troubleshoot technical issues, with guidance from senior customer engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided). Coordinate and communicate with customers to ensure smooth operations and exceptional service.

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Applied Materials
Applied Materials
1 month ago

ETCH Customer Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as the direct liaison with customers by installing, maintaining, and upgrading equipment. Use digital analytics and basic diagnostic techniques to troubleshoot technical issues, with guidance from senior customer engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided). Coordinate and communicate with customers to ensure smooth operations and exceptional service.
Location: South Korea
Workplace: Onsite
Employment Type: Full time
Seniority: Entry level

Key Responsibilities

  • •Collaborate with senior field service/customer engineers to install, maintain, and upgrade customer equipment.
  • •Use digital analytics for troubleshooting.
  • •Apply basic diagnostic techniques to assess equipment and address technical issues with guidance.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations.
Travel: Low travel

Key Requirements

  • •Complete an Associate degree, military technical training, field service experience, or a trade certification.
  • •1–2 years of work experience in customer/field service support or a related technical field.
  • •Ability to read and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Basic knowledge of Microsoft Excel, Word, and PowerPoint, plus a valid driver’s license (and passport if travel is required).
Experience:1-2 years
Education:Associate's
Skills:Written communicationVerbal communicationProblem-solving
Licenses:Valid driver’s license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPoint

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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