Japan Communications Manager

Zoom Video Communications
Tokyo
Workplace: HybridFull timeFunction: Communications, PR & CommunityExperience: 7+ yearsSkills: ["Storytelling","Relationship-building","Collaboration","Sound judgment","Adaptability"]

Lead Japan public relations and external communications for Zoom, strengthening corporate reputation and driving thought leadership across the Japanese market. You’ll amplify narratives around AI-driven innovation, customer success, and partnerships, working within the global Communications and Reputation team and wider Marketing. Collaborate with APAC and Japan leadership plus stakeholders across Sales, GR, HRBP, media, and industry groups to translate global priorities into locally resonant programs and measurable business outcomes.

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FursaFursa
Zoom Video Communications
Zoom Video Communications
2 months ago

Japan Communications Manager

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Job Summary

Lead Japan public relations and external communications for Zoom, strengthening corporate reputation and driving thought leadership across the Japanese market. You’ll amplify narratives around AI-driven innovation, customer success, and partnerships, working within the global Communications and Reputation team and wider Marketing. Collaborate with APAC and Japan leadership plus stakeholders across Sales, GR, HRBP, media, and industry groups to translate global priorities into locally resonant programs and measurable business outcomes.
Location: Tokyo
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Lead and elevate Zoom’s public relations and external communications for Japan.
  • •Strengthen corporate reputation and drive thought leadership through strategic narrative development.
  • •Amplify stories around AI-driven innovation, customer success, and partnerships to build awareness and influence.
  • •Partner with APAC and Japan leadership and cross-functional stakeholders to bring corporate vision to life.
  • •Develop and execute locally resonant communications programs aligned to business objectives and measurable outcomes.

Key Requirements

  • •7+ years of public relations and communications experience in-house and/or agency roles, with focus on technology, B2B, and corporate communications
  • •Fluency in Japanese and English, both written and verbal
  • •Senior-level media relationships in Japan, with proven ability to build new media connections and influencer networks
  • •Experience managing crisis communications and navigating sensitive issues with sound judgment
  • •Experience translating global brand and business priorities into locally resonant programs with measurable business outcomes
Experience:7+ yearsTechnologyB2BCorporate communicationsAI
Skills:StorytellingRelationship-buildingCollaborationSound judgmentAdaptability
Languages:JapaneseEnglish

Company Brief

Zoom Video Communications
Provides video conferencing, chat, phone, webinar, and collaboration software for businesses, schools, and individuals. Its platform is widely used for remote meetings, virtual events, and hybrid work communication.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2011
WebsiteLinkedIn