Analyst - Analytics and Metrics

Mastercard
Bogotá
Workplace: OnsiteFull timeFunction: Data Analytics & Business IntelligenceExperience: 2-4 yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Problem-solving","First principles thinking","Project management"]

Drive insights and efficiency improvements for Mastercard Services by partnering internally with Sales, Product, Delivery, Compliance, Technology, and Finance. Apply analytical frameworks to understand current-state processes, test hypotheses, and roll out optimized workflows. Develop documentation (e.g., SOPs, process flows, user journey maps), define success KPIs, and institutionalize them through high-quality dashboards while monitoring performance and driving continuous improvements.

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Mastercard
Mastercard
1 month ago

Analyst - Analytics and Metrics

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Source: Company careers pageValidated by: Fursa AI
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Job Summary

Drive insights and efficiency improvements for Mastercard Services by partnering internally with Sales, Product, Delivery, Compliance, Technology, and Finance. Apply analytical frameworks to understand current-state processes, test hypotheses, and roll out optimized workflows. Develop documentation (e.g., SOPs, process flows, user journey maps), define success KPIs, and institutionalize them through high-quality dashboards while monitoring performance and driving continuous improvements.
Location: Bogotá
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Act as an internal consulting partner to understand pain points in business model and operational processes.
  • •Analyze current-state processes via stakeholder conversations, process demos, and system understanding.
  • •Use analytical frameworks to identify process improvements, test hypotheses, and roll out optimized processes.
  • •Develop documentation such as SOPs, process flows, and user journey maps.
  • •Create and monitor KPIs through robust data dashboards to drive continuous efficiency improvements.

Key Requirements

  • •Bachelor’s degree with 2–4 years of relevant professional experience.
  • •Strong understanding of Revenue Operations, ideally in B2B services organizations.
  • •Experience driving business transformation in B2B services environments.
  • •Experience in business consulting and applying first-principles thinking to unstructured problems.
  • •Exposure to project and stakeholder management and strong communication skills.
Experience:2-4 yearsB2B servicesBusiness consultingRevenue OperationsData insightsBusiness transformation
Education:Bachelor's
Skills:CommunicationStakeholder managementProblem-solvingFirst principles thinkingProject management
Tech Stack:Salesforce CRMTableau

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
Glassdoor
Glassdoor: 4.1
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