Client Relationship Consultant 2 (Banker) - Carol Stream

U.S. Bancorp
United States
Workplace: OnsiteFull timeUSD 23.19 - 28.35Function: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Customer service","Relationship building","Proactive communication","Interpersonal skills"]

Build and maintain strong relationships with consumer and business customers by proactively reaching out, assessing banking needs, and recommending deposit and loan solutions aligned to each customer’s goals. Deliver an optimal client experience across in-person, appointment, and virtual channels, complete service requests, open accounts, and submit credit applications. Educate customers on digital and self-service tools while partnering with branch teams to ensure accurate, operationally excellent service.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
5 days ago

Client Relationship Consultant 2 (Banker) - Carol Stream

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Build and maintain strong relationships with consumer and business customers by proactively reaching out, assessing banking needs, and recommending deposit and loan solutions aligned to each customer’s goals. Deliver an optimal client experience across in-person, appointment, and virtual channels, complete service requests, open accounts, and submit credit applications. Educate customers on digital and self-service tools while partnering with branch teams to ensure accurate, operationally excellent service.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster client relationships through proactive outreach, follow up, and discovery of financial needs and channel preferences.
  • •Demonstrate, educate, and recommend deposit and loan products and services based on customers’ goals.
  • •Provide consistent client experience by greeting clients and processing basic transactions.
  • •Open new consumer and business accounts, complete service requests, and submit credit applications.
  • •Proactively educate clients on emerging and self-service digital products to meet their financial needs.

Pay and Benefits

Salary: USD 23.19 - 28.35
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeavePaid HolidaysAdoption AssistanceParental Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3 to 4 years of job-related retail banking experience (or a combination of experience and commensurate training).
  • •Proven ability to build and foster relationships with clients through proactive outreach and follow up.
  • •Ability to effectively engage and communicate with clients.
  • •Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Experience:3-4 yearsRetail bankingFinancial services
Education:High School
Skills:Customer serviceRelationship buildingProactive communicationInterpersonal skills
Certifications:NMLS registration
Languages:SpanishEnglish
Tech Stack:Digital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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Glassdoor: 3.8
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