Interim Lead

Sephora
London
Workplace: OnsiteFull timeCAD 22.2 - 26.1 hourlyFunction: Administration & Executive AssistanceExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Client-first","Adaptability"]

Lead and coach a Sephora store team to deliver exceptional client service and achieve sales goals. Drive store performance through client engagement, product expertise, and personalized recommendations. Support onboarding and ongoing learning across service excellence, loyalty programs, and brand initiatives. Assist with daily store operations including inventory and visual merchandising while helping maintain standards. Ensure inclusivity, reliability for peak retail shifts, and a safe, enjoyable shopping experience.

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Sephora
Sephora
5 hours ago

Interim Lead

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead and coach a Sephora store team to deliver exceptional client service and achieve sales goals. Drive store performance through client engagement, product expertise, and personalized recommendations. Support onboarding and ongoing learning across service excellence, loyalty programs, and brand initiatives. Assist with daily store operations including inventory and visual merchandising while helping maintain standards. Ensure inclusivity, reliability for peak retail shifts, and a safe, enjoyable shopping experience.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Coach and empower team members to deliver exceptional client service and achieve sales goals.
  • •Drive performance through strong client engagement, product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning across service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with daily operations including inventory, visual merchandising, and maintaining store standards.

Pay and Benefits

Salary: CAD 22.2 - 26.1 hourly

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Comfortable in a fast-paced environment and able to lift/carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityService
Skills:LeadershipCoachingCommunicationClient-firstAdaptability

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn