Membership Consultant

Landmark Group
Abu Dhabi
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Sales","Lead generation","Role-play","Documentation"]

Drive new membership sales for Fitness First, meeting monthly sales goals through hands-on service and clear presentation of membership options. Deliver excellent customer service from onboarding through member retention, while supporting ongoing session delivery. Maintain strong product knowledge, follow sales processes (8 stages, sales ratios), complete required documentation and administrative tasks, and collaborate across departments to generate leads and support club operations.

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Landmark Group
Landmark Group
1 year ago

Membership Consultant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Drive new membership sales for Fitness First, meeting monthly sales goals through hands-on service and clear presentation of membership options. Deliver excellent customer service from onboarding through member retention, while supporting ongoing session delivery. Maintain strong product knowledge, follow sales processes (8 stages, sales ratios), complete required documentation and administrative tasks, and collaborate across departments to generate leads and support club operations.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Meet monthly sales goals by delivering membership options to potential new members and driving daily/weekly/monthly new membership sales.
  • •Provide customer service and support, servicing members from onboarding until they are no longer a member.
  • •Maintain up-to-date product knowledge, including in-depth knowledge of MZ and an understanding of the 8 stages of a sale.
  • •Complete required administrative and performance tasks, including daily MC DAS updates, monthly goal setting, tracking offers, and understanding pricing, terms, and commission structure.
  • •Support lead generation and cross-department collaboration, including call-center-based lead activities and working with fitness and other departments as needed.

Key Requirements

  • •Secondary education (A level or equivalent).
  • •Ability to achieve agreed monthly sales goals and drive new memberships sales daily, weekly, and monthly.
  • •Deliver excellent customer service to club members and non-members, servicing members from start to end of membership.
  • •Fully understand sales processes, including the 8 stages of a sale and required sales ratios.
  • •Maintain updated product knowledge and follow company sales scripts and training/documentation practices.
Skills:Customer serviceSalesLead generationRole-playDocumentation

Company Brief

Landmark Group
UAE-based retail and hospitality conglomerate operating multiple own and franchise brands (Centrepoint, Max, Home Centre, Babyshop, etc.) across the Middle East, South Asia and Africa with thousands of stores, large ecommerce operations and logistics capability.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1973
Glassdoor
Glassdoor: 3.5
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