Field Operations Manager

Jetson
Columbia
Workplace: OnsiteFull timeUSD 110,000 - 115,000 annuallyFunction: Business OperationsSkills: ["Leadership","Coaching","Communication","Problem-solving","Organizational skills","Customer service"]

Lead HVAC installation field operations to keep teams safe, efficient, and aligned to quality standards. You’ll coordinate daily readiness across tools, equipment, vehicles, parts, and documentation; serve as the main liaison with logistics, procurement, and scheduling; and conduct site visits for coaching and quality assurance. You’ll monitor safety and code compliance, solve real-time operational obstacles, and support warranty/rework investigations while mentoring technicians and refining operational procedures.

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Jetson
Jetson
3 months ago

Field Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead HVAC installation field operations to keep teams safe, efficient, and aligned to quality standards. You’ll coordinate daily readiness across tools, equipment, vehicles, parts, and documentation; serve as the main liaison with logistics, procurement, and scheduling; and conduct site visits for coaching and quality assurance. You’ll monitor safety and code compliance, solve real-time operational obstacles, and support warranty/rework investigations while mentoring technicians and refining operational procedures.
Location: Columbia
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Ensure daily readiness of field teams by coordinating tools, equipment, vehicles, parts, and job documentation.
  • •Act as the primary liaison between field crew and internal departments including logistics, procurement, and scheduling.
  • •Conduct site visits to provide support, coaching, and quality assurance for active installation projects.
  • •Monitor and enforce company safety standards and ensure compliance with local codes and regulations.
  • •Train and mentor field technicians; review completed installations and support warranty and rework investigations with corrective action plans.

Pay and Benefits

Salary: USD 110,000 - 115,000 annually
Perks:Health InsuranceDental CareVision CareLife Insurance401kEducation SupportParental LeaveUniformMeal AllowanceTools Provided

Key Requirements

  • •Proven experience as an HVAC install team member and team lead.
  • •MHIC licence (required).
  • •5+ years in a management role, overseeing field teams.
  • •Strong knowledge of HVAC systems including heat pumps.
  • •Ability to lead, coach, and motivate field personnel; ability to read blueprints and schematics.
Experience:HVACResidential HVAC
Skills:LeadershipCoachingCommunicationProblem-solvingOrganizational skillsCustomer service
Licenses:MHIC licenceDriver’s license
Certifications:HVAC NATESection 608
Languages:English
Tech Stack:Scheduling softwareMobile work appsField management tools

Company Brief

Jetson
Designs and sells smart sleep and home comfort products, including adjustable mattresses, smart bases, pillows, and connected bedding accessories aimed at improving sleep quality through ergonomic design and technology-enhanced features.
Industry: Consumer Goods
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