Client Relationship Consultant 2 (Banker) - Marion, IL

U.S. Bancorp
United States
Workplace: OnsiteFull timeUSD 20 - 23Function: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Proactive outreach","Relationship building","Client communication"]

Build trusted relationships with consumers and business customers through in-person, appointment, and virtual interactions. Assess customer needs, obtain and process account information, and educate clients on deposit and loan products. Recommend solutions aligned to each customer’s goals, open new accounts, complete service requests, and submit credit applications. Partner with branch teams, deliver an excellent client experience, and help customers adopt digital and self-service banking tools with operational accuracy.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 month ago

Client Relationship Consultant 2 (Banker) - Marion, IL

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 days agoStatus: Live

Job Summary

Build trusted relationships with consumers and business customers through in-person, appointment, and virtual interactions. Assess customer needs, obtain and process account information, and educate clients on deposit and loan products. Recommend solutions aligned to each customer’s goals, open new accounts, complete service requests, and submit credit applications. Partner with branch teams, deliver an excellent client experience, and help customers adopt digital and self-service banking tools with operational accuracy.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster client relationships through proactive outreach and follow up via in-person, appointment, and virtual channels.
  • •Assess customer banking needs and obtain/process customer and account information.
  • •Educate clients on deposit and loan products and services, including emerging and self-service digital offerings.
  • •Open consumer and business accounts, complete service requests, and submit credit applications.
  • •Provide an optimal client experience by greeting clients, processing basic transactions, and using available resources and technologies to ensure accuracy.

Pay and Benefits

Salary: USD 20 - 23
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kRetirementPaid LeaveParental LeaveAdoption Assistance

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3-4 years of retail banking experience (or a combination of experience and training).
  • •Proven ability to build and foster client relationships through proactive outreach and follow up.
  • •Effective client engagement and communication skills.
  • •Demonstrated ability to use and demonstrate digital products and self-service technologies.
Experience:Financial services
Education:High School
Skills:Customer serviceInterpersonal skillsProactive outreachRelationship buildingClient communication
Certifications:NMLS registration
Tech Stack:NMLSE-Verify

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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