Beumer Group

1 month ago

Service Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead a 20-25 person service team at Oslo Gardermoen Airport to keep a state-of-the-art baggage handling system running 24/7. Own service delivery, SLA achievement, customer satisfaction, and continuous improvement across operations, finance, and contracts in an international setting with CRM-focused client liaison and resource planning.

Location: Oslo

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Customer relation and client coordination
•Ensure service-level agreements (SLAs) are met
•Liaise with clients and internal teams to resolve escalations
•Support the implementation of new service concepts and contracts
•Monitor service quality and initiate improvements

Key Requirements

•Preferably a technical education
•Management experience in technical service
•Experience in customer handling
•Financial and commercial understanding
•Solid IT skills and experience with CRM

Experience:Industrial automationLogisticsAirports

Skills:CRM

Languages:EnglishNorwegian

Company Brief

Beumer Group

Designs, manufactures and services intralogistics systems including conveying, loading, palletising, packaging and sortation solutions for industries such as logistics, cement, mining and food processing worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Bootstrapped

Headquarters: Beckum, Germany

Founded: 1935

Website LinkedIn

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Beumer Group

1 month ago

Service Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Oslo

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Customer relation and client coordination
•Ensure service-level agreements (SLAs) are met
•Liaise with clients and internal teams to resolve escalations
•Support the implementation of new service concepts and contracts
•Monitor service quality and initiate improvements

Key Requirements

•Preferably a technical education
•Management experience in technical service
•Experience in customer handling
•Financial and commercial understanding
•Solid IT skills and experience with CRM

Experience:Industrial automationLogisticsAirports

Skills:CRM

Languages:EnglishNorwegian

Company Brief

Beumer Group

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Bootstrapped

Headquarters: Beckum, Germany

Founded: 1935

Website LinkedIn