Airbnb

1 week ago

Operations Engineer, BizTech

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Build and improve BizTech’s operational health using AI-powered triage, intelligent automation, and self-healing observability. You’ll manage ticket queues and on-call incident response, create dashboards for service health and data quality, and embed AI into runbooks and diagnostics. The role includes writing automation code (Python/Go/JS/TS/Bash), partnering with global teams to drive resolutions, and working with observability, data pipelines, and CI/CD across cloud environments.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Mid level

Key Responsibilities

•Manage the ticket queue by prioritizing and resolving requests while identifying recurring categories to automate or deflect.
•Participate in rotating on-call and incident response, including troubleshooting and real-time documentation of issues.
•Build and maintain monitoring dashboards (Tableau, Superset, Grafana) to track service health, availability, and data quality.
•Use AI-assisted tools (e.g., Claude, Copilot) to accelerate triage, root-cause analysis, scripting, and documentation.
•Write and maintain code to automate operational workflows and partner with global stakeholders to drive issues to resolution.

Pay and Benefits

Salary: USD 136,000 - 160,000

Key Requirements

•3+ years of experience with observability and metrics tooling (e.g., Prometheus, Grafana, Datadog, Elasticsearch).
•3+ years working with data querying and pipelines (e.g., SQL, Airflow, Trino, SQS).
•Hands-on experience writing automation and operating workflows using general-purpose languages (e.g., Python, Go, JavaScript, TypeScript, Bash).
•Experience with Infrastructure as Code and CI/CD/automation tooling (e.g., Jenkins, ArgoCD, GitHub Actions) across AWS, GCP, or Oracle Cloud.
•Comfort working in ticket/workflow-driven environments using Jira and Confluence.

Skills:Problem-solvingDocumentation

Languages:English

Tech Stack:LLMAgentic workflowsPythonGoJavaScriptTypeScriptBashTableauSupersetGrafanaClaudeCopilotPrometheusDatadogElasticsearchSQLAirflowTrinoSQSCisco

Company Brief

Airbnb

Online marketplace that connects travelers with hosts offering short-term lodging, experiences, and long-term stays. Facilitates booking, payments, and reviews while providing tools for hosts to manage listings globally.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Website LinkedIn

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Airbnb

1 week ago

Operations Engineer, BizTech

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Mid level

Key Responsibilities

•Manage the ticket queue by prioritizing and resolving requests while identifying recurring categories to automate or deflect.
•Participate in rotating on-call and incident response, including troubleshooting and real-time documentation of issues.
•Build and maintain monitoring dashboards (Tableau, Superset, Grafana) to track service health, availability, and data quality.
•Use AI-assisted tools (e.g., Claude, Copilot) to accelerate triage, root-cause analysis, scripting, and documentation.
•Write and maintain code to automate operational workflows and partner with global stakeholders to drive issues to resolution.

Pay and Benefits

Salary: USD 136,000 - 160,000

Key Requirements

•3+ years of experience with observability and metrics tooling (e.g., Prometheus, Grafana, Datadog, Elasticsearch).
•3+ years working with data querying and pipelines (e.g., SQL, Airflow, Trino, SQS).
•Hands-on experience writing automation and operating workflows using general-purpose languages (e.g., Python, Go, JavaScript, TypeScript, Bash).
•Experience with Infrastructure as Code and CI/CD/automation tooling (e.g., Jenkins, ArgoCD, GitHub Actions) across AWS, GCP, or Oracle Cloud.
•Comfort working in ticket/workflow-driven environments using Jira and Confluence.

Skills:Problem-solvingDocumentation

Languages:English

Tech Stack:LLMAgentic workflowsPythonGoJavaScriptTypeScriptBashTableauSupersetGrafanaClaudeCopilotPrometheusDatadogElasticsearchSQLAirflowTrinoSQSCisco

Company Brief

Airbnb

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Website LinkedIn