Senior Associate - Learning Experience Designer

Discover Financial
Richmond
Workplace: OnsiteFull timeUSD 80,800 - 101,300 annuallyFunction: Education & TrainingExperience: 2+ yearsEducation: bachelorsSkills: ["Customer-centric mindset","Written and verbal communication","Collaboration","Problem-solving","Data-driven decision-making"]

Design and deliver learner-focused training solutions for a Job Family Learning team, partnering with business stakeholders to turn learning intent into effective products. Own the full learning lifecycle—needs identification, solution design, delivery, and evaluation—using a product mindset and an MVP-first, iterative approach. Collaborate cross-functionally with SMEs and L&D professionals, apply learning science and UX principles for technical audiences, and improve outcomes using feedback and defined metrics.

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FursaFursa
Discover Financial
Discover Financial
3 weeks ago

Senior Associate - Learning Experience Designer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Design and deliver learner-focused training solutions for a Job Family Learning team, partnering with business stakeholders to turn learning intent into effective products. Own the full learning lifecycle—needs identification, solution design, delivery, and evaluation—using a product mindset and an MVP-first, iterative approach. Collaborate cross-functionally with SMEs and L&D professionals, apply learning science and UX principles for technical audiences, and improve outcomes using feedback and defined metrics.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Independently own and manage the end-to-end learning lifecycle from needs identification through delivery and evaluation.
  • •Translate learning intent into learning products using an iterative, customer-focused approach and solving problems independently.
  • •Partner with business teams and subject matter experts to define learning problem statements, objectives, and instructional scope.
  • •Champion an MVP-first strategy, gathering feedback and iterating to maximize effectiveness for learners.
  • •Design engaging learning experiences for design and tech audiences using learning science and UX principles, and improve using defined metrics.

Pay and Benefits

Salary: USD 80,800 - 101,300 annually

Key Requirements

  • •Bachelor’s degree or military experience.
  • •At least 2 years of experience in training design or development delivery (or a combination).
  • •At least 1 year of experience with multimedia authoring tools like Articulate 360 or other online interactive e-Learning courseware.
  • •At least 1 year of experience applying instructional design in digital modalities.
  • •Experience educating, onboarding, or supporting more technical roles (e.g., product, tech, design) or at a tech-forward organization.
Experience:2+ yearsCorporate learningE-learningLearning and development
Education:Bachelor's
Skills:Customer-centric mindsetWritten and verbal communicationCollaborationProblem-solvingData-driven decision-making
Tech Stack:Articulate 360E-LearningAdobe PremiereCamtasiaAdobe PhotoshopAdobe Illustrator

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn