Staff Advanced Analytics, Digital & AI Products

Airbnb
Bengaluru
Workplace: HybridFull timeINR 4,410,000 - 6,300,000 annuallyFunction: Data Analytics & Business IntelligenceExperience: 12-18 yearsSkills: ["Communication","Collaboration","Rigorous analysis","Storytelling"]

Partner with product and business leaders across marketplace teams to drive data-informed decisions in Contact Center Product. Build and prioritize the product analytics roadmap, deliver scalable measurement solutions, and lead end-to-end measurement for AI systems aligned to outcomes, UX, and trust. Design and evaluate A/B and causal tests for AI features, collaborate on logging/observability for agentic and LLM workflows, and mentor teams in AI analytics, experimentation, and storytelling.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Airbnb
Airbnb
1 day ago

Staff Advanced Analytics, Digital & AI Products

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Partner with product and business leaders across marketplace teams to drive data-informed decisions in Contact Center Product. Build and prioritize the product analytics roadmap, deliver scalable measurement solutions, and lead end-to-end measurement for AI systems aligned to outcomes, UX, and trust. Design and evaluate A/B and causal tests for AI features, collaborate on logging/observability for agentic and LLM workflows, and mentor teams in AI analytics, experimentation, and storytelling.
Location: Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence

Key Responsibilities

  • •Own the Contact Center Product analytics roadmap, prioritization, and delivery of scalable analytical solutions.
  • •Own projects end-to-end, including timelines, milestones, and regular updates to product managers and analytics leadership.
  • •Lead end-to-end measurement for AI systems, aligning metrics to business outcomes, user experience, and trustworthiness.
  • •Collaborate with engineering on scalable logging and observability across agentic and LLM workflows.
  • •Lead the design and evaluation of A/B and causal tests and translate findings into strategic recommendations; hire, mentor, and up-level AI analytics and experiment best practices.

Pay and Benefits

Salary: INR 4,410,000 - 6,300,000 annually
Equity and Bonus:Equity
Perks:Travel Allowance

Key Requirements

  • •Min 12-18 years of industry experience and a quantitative degree; Masters or PhD is a plus.
  • •Expert communication and collaboration with cross-functional, cross-cultural stakeholders across technical and non-technical audiences.
  • •Strong Python and SQL skills plus A/B testing platforms and best practices.
  • •Deep expertise in statistical methods and machine learning topics including hypothesis/significance testing, regression, clustering, NLP/text mining, and deep learning.
  • •Understanding of LLM architectures and agentic AI systems, including human-in-the-loop design and AI observability best practices.
Experience:12-18 yearsAILLMMachine learning
Education:
Skills:CommunicationCollaborationRigorous analysisStorytelling
Tech Stack:PythonSQLA/B testingEDALangChainDSPyLLMVector storesEmbeddingsStructured logging

Company Brief

Airbnb
Online marketplace that connects travelers with hosts offering short-term lodging, experiences, and long-term stays. Facilitates booking, payments, and reviews while providing tools for hosts to manage listings globally.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn