Manager, Claims Operations - Auto Claims

Manage auto, property, and other claims operations teams, ensuring high-quality member service while investigating, evaluating, and negotiating claims. Coach and develop claims operations employees, execute process improvements, and drive organizational risk management and regulatory compliance training. Monitor work for consistent process execution, handle escalations and policy-based decisions, and improve productivity through staffing, training, and workload volume management. Hire, develop, and guide teams as a claims subject matter expert.