Remote Health Care Project Assistant Specialist (Day or Night)

Qureos
Kansas City, Ohio, Pennsylvania
Workplace: RemoteFull timeUSD 30 - 75 hourlyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Communication","Empathy","Organization","Multitasking","Confidentiality"]

Schedule, reschedule, and cancel patient appointments for multiple clinical specialties by managing high-volume inbound and outbound calls. Serve as the first point of contact for patients, capturing and updating demographic, insurance, and medical details in electronic record systems. Provide appointment preparation and clinic information, resolve scheduling conflicts with empathy, and coordinate with clinical staff while maintaining strict confidentiality and data protection standards.

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FursaFursa
Qureos
Qureos
1 week ago

Remote Health Care Project Assistant Specialist (Day or Night)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Schedule, reschedule, and cancel patient appointments for multiple clinical specialties by managing high-volume inbound and outbound calls. Serve as the first point of contact for patients, capturing and updating demographic, insurance, and medical details in electronic record systems. Provide appointment preparation and clinic information, resolve scheduling conflicts with empathy, and coordinate with clinical staff while maintaining strict confidentiality and data protection standards.
Location: Kansas City, Ohio, Pennsylvania
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Manage high-volume inbound and outbound calls to schedule, reschedule, and cancel patient appointments.
  • •Accurately capture and update patient demographics, insurance, and medical information in electronic record systems.
  • •Provide patients with appointment details, preparation instructions, clinic locations, and required documentation.
  • •Liaise with clinical staff and other departments to coordinate efficient patient care.
  • •Maintain data protection and patient confidentiality while addressing enquiries and resolving scheduling conflicts.

Pay and Benefits

Salary: USD 30 - 75 hourly
Perks:Health InsuranceDentalVisionPaid Leave

Key Requirements

  • •Previous customer service, call centre, or administrative experience, ideally in healthcare.
  • •Exceptional verbal and written communication with a professional, compassionate phone manner.
  • •Strong organisational and multitasking skills with attention to detail and accuracy.
  • •Ability to use computer systems and learn new software and scheduling platforms quickly.
  • •Minimum high school diploma or equivalent.
Experience:Healthcare
Education:High School
Skills:CommunicationEmpathyOrganizationMultitaskingConfidentiality

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn