Forward Deployed Engineer - UK

Heidi Health
London
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Communication","Presentation","Problem-solving","Collaboration"]

Senior Solutions Engineer leading technical discovery and solution design during enterprise sales, focusing on healthcare integrations, security reviews, and architectural guidance. You’ll collaborate with product and engineering to tailor demonstrations and manage RFP responses, ensuring a smooth handoff post-signature while accelerating deals and addressing technical concerns for large health-tech prospects.

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Heidi Health
Heidi Health
5 months ago

Forward Deployed Engineer - UK

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Senior Solutions Engineer leading technical discovery and solution design during enterprise sales, focusing on healthcare integrations, security reviews, and architectural guidance. You’ll collaborate with product and engineering to tailor demonstrations and manage RFP responses, ensuring a smooth handoff post-signature while accelerating deals and addressing technical concerns for large health-tech prospects.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Technical Discovery & Qualification: Lead deep technical discovery with enterprise and mid-market prospects to uncover integration, security, and compliance needs.
  • •Solution Design: Collaborate with product and engineering to design tailored solutions that meet customer requirements while aligning with Heidi’s platform roadmap.
  • •Product Demos & Technical Presentations: Deliver compelling demos and architecture walkthroughs to technical stakeholders including IT, InfoSec, and engineering teams.
  • •RFP & Security Review Support: Own technical responses for RFPs, security assessments, and due diligence requests with attention to detail and accuracy.
  • •Deal Acceleration & Objection Handling: Proactively surface and resolve technical concerns that slow down the sales process, acting as a trusted technical advisor to the customer.
  • •Post-Sales Handoff & Feedback Loop: Partner with implementation teams to ensure a smooth transition post-signature and provide feedback to product and engineering from the field.

Key Requirements

  • •5+ years of experience in Solution Engineering, preferably in SaaS, healthcare, or enterprise software.
  • •Excellent communication skills.
  • •Strong working knowledge of integration protocols (REST APIs, SAML/OIDC, SCIM), enterprise architecture, and security standards.
  • •Experience supporting sales cycles with large healthcare providers, health systems, or EMR vendors (FHIR/HL7 familiarity a plus).
  • •Ability to synthesize complexity and communicate clearly to both technical and non-technical audiences.
Experience:5+ yearsHealthcareEnterprise softwareSaaS
Skills:CommunicationPresentationProblem-solvingCollaboration
Languages:English
Tech Stack:REST APIsSAMLOIDCSCIMEMRTwilioWebRTCSIP

Company Brief

Heidi Health
Builds an AI medical scribe and clinical productivity platform that automates documentation, form-filling, and task management to expand clinician capacity across hospitals, GP clinics and specialist services worldwide.
Industry: HealthTech
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: USD 250M to 500M
Funding: Series B
Headquarters: Melbourne, Australia
Founded: 2019
Glassdoor
Glassdoor: 4.7
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